Director of Operations, Healthcare Advisory Practice
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Job Description
Description
- Work with HCA experts and senior staff to drive strategy, financial performance and growth in revenue and profitability.
- Act as a liaison between HCA leadership and leadership of other practices across BRG, as well as critical corporate VPs responsible for expert performance review, utilization, compensation and staff performance review and management.
- Collaborate with the HCA Finance lead and HCA leadership to maintain and utilize rolling tracking and forecasting tools to drive financial performance at the practice/expert level, including efforts to maximize revenue, margins, utilization, leverage and other key indicators.
- Collaborate with the HCA Finance lead to monitor financial performance of the HCA practice and work with HCA experts (partners) to schedule periodic check-ins with financial performance updates.
- Assist in other aspects of practice support as identified by HCA leadership, including preparing meeting agendas and presentations.
- Participate in in planning HCA-related activities at the firm MD summit and other HCA meetings.
- Lead various strategic initiatives identified by HCA leadership as well as assist in coordinating cross-practice initiatives.
- Continue to improve internal communication efforts by working with leadership to describe the practice’s progress and vision to success and growth.
- Work with HCA leadership, Finance and BRG Marketing to maintain and track various business development budgets and requests for funding.
- Work with BRG Business Development to develop, track, and coordinate BD opportunities, including job pitches, new case opportunities, and marketing events (e.g., CDI driven activities).
- Work with Finance and Human Resources to improve and refine information necessary to analyze the financial performance for the practice and HCA experts.
- For junior and senior staff, coordinate with HCA leadership and HR for utilization management, annual performance, compensation and bill rate increase processes, and coordinate with the ISP community’s Director of Operations to ensure appropriate level of consistency across the ISP community.
- Coordinate with HCA leadership and the ISP community’s Director of Operations regarding staffing needs, under-utilization, and opportunities to cross-staff resources.
- Coordinate with HCA and ISP campus and experienced staff recruiters, as appropriate, to support talent pipeline, help recruiting team prioritize staffing needs, and inform proper levels of recruiting team resources.
- Coordinate with VP of Expert Relations related to expert onboarding and performance management.
- Bachelor’s degree required; Master’s degree, MBA, CFA, or CPA a plus
- Minimum of 10 years of prior work experience
- Entrepreneurial mindset, with ability to problem solve and think outside-the-box
- Excellent written and oral communication skills with a confident and clear communication style
- Aptitude to develop insights and recommendations to business problems
- Ability to manage multiple tasks, prioritize changing work demands and learn quickly
- Mature presence, empathy, and intellectual curiosity
- Demonstrate strong project management, time management and organizational skills
- Handle sensitive information and preserve its confidentiality
- Strong understanding of managing relationships and developing solution-based proposals in a professional services environment
- Expert working knowledge of Microsoft Word, Excel and PowerPoint
Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship.
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About BRG
Berkeley Research Group, LLC (BRG) is a global consulting firm that helps leading organizations advance in three key areas: disputes and investigations, corporate finance, and strategy and operations. Headquartered in California with over 40 offices around the world, we are an integrated group of experts, industry leaders, academics, data scientists, and professionals working beyond borders and disciplines. BRG strives to build and nurture a culture where inclusiveness is instinctive, not an initiative. We celebrate and value the diversity of our professionals and are dedicated to maintaining a truly inclusive work environment where all individuals feel respected and valued. We harness our collective expertise to deliver the inspired insights and practical strategies our clients need to stay ahead of what's next.
Berkeley Research Group is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.
EEO is the Law Poster Supplement
Pay Transparency Nondiscrimination Provision
BRG is an E-Verify Employer