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Business Analyst

Tyler TechnologiesApopka, FL
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Job Description

Description

We are seeking a motivated and adaptable Implementation Consultant to join our dynamic team. This role is perfect for a recent college graduate who is eager to learn and thrives in a fast-paced environment. As an Implementation Consultant, you will wear multiple hats, contributing to a variety of tasks that drive the successful implementation of our Document Automation solution for our clients.

This position will be onsite 5 days a week.

Responsibilities

  • Conduct business analysis, including gathering requirements, identifying pain points, and defining business processes

  • Collaborate with the team to participate in quality assurance (QA) of the product

  • Coordinate project tasks and timelines to ensure smooth execution

  • Assist in training customers on how to use our document automation solutions

  • Support the implementation process, ensuring seamless integration with client systems

  • Work closely with clients to ensure they are highly satisfied with the product and the ROIs are met

  • Demonstrate flexibility by adapting to evolving project needs and tackling diverse challenges as they arise.

Qualifications

  • Bachelor's degree

  • A strong desire to learn and adapt quickly in a tech-driven environment

  • Technical mindset with an interest in process automation (through use of AI, RPA and APIs)

  • SQL knowledge is a plus but not required

  • Ability to multitask, juggle multiple responsibilities while maintaining focus and quality

  • Excellent problem-solving skills and attention to detail

  • Strong communication skills, both written and verbal

  • Ability to manage multiple tasks and prioritize effectively

  • Flexibility to work across different time zones when required

  • Enthusiasm for working with clients and delivering exceptional service

How to Apply: If you're excited to dive into the world of document automation and help businesses succeed, we'd love to hear from you! Please submit your resume and a brief cover letter telling us why you're a great fit for this role.