Employee Relations Generalist (ERG)

Who WE are:

Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success

 

Who WE are looking for:

APC is seeking a personable, adaptable, and dynamic Employee Relations Generalist to join our Human Resources department. The ideal candidate will have experience in the HR & Employee Relations function with a dedicated focus on employee relations and leave management. The candidate must have experience in leading change and building lasting employee relationships, as well as a good understanding of employment law and the HR department functions and requirements.

The intention of the ERG position is to manage the (P)LOA / FMLA process administratively, as well as the tracking and calculations component that is encompassed within the process. 

Additionally, the incumbent will handle STD claims inquiries from our third party administrator, manage accurate recordkeeping via the digital records platform, participate in administration associated with unemployment claims, and serve as note taker/witness as needed for employee relations workplace investigations. Will drive employee engagement through cross-departmental collaboration on milestone reviews (30, 60, 90 days), resource group initiatives, and exit interview programs while measuring impact through key metrics.

 

Job titles similar to this role include: 

• Employee Relations Specialist
• People Relations Generalist
• Leave Specialist

 

What is expected of YOU:

• Be a welcoming, supportive, and approachable presence for all employees—building trusted relationships across departments.
• Lead and assist with full-cycle investigations, utilizing strong critical thinking and a solution-oriented mindset to resolve issues fairly and thoroughly.
• Ensure legal and procedural compliance by staying informed on HR policies, employment laws, and internal processes.
• Serve as a resource for employee questions and concerns, offering accurate and supportive guidance while upholding strict confidentiality.
• managing and administering employee leaves of absence, including FMLA, personal leave, ADA accommodations, and other protected or company-sponsored leaves.
• Coordinate team member engagement initiatives and events that celebrate our people and reinforce our core values.

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Experience YOU will need:

• A minimum of a High School Diploma or GED
• 1–3 years of HR Generalist experience with a strong focus in employee relations
• Ability to remain composed and solution-focused in high-pressure, high-volume environments
• Outstanding interpersonal and communication skills—verbal, written, and digital
• A high level of integrity and ability to handle sensitive information with discretion
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities at once
• Proficiency in Google Workspace (Docs, Sheets, Gmail, etc.)
• Familiarity with HRIS platforms (UKG preferred) and confidence in data management and reporting
• Understanding of employment law and compliance (preferred)
• Bilingual language skills (a plus)

 

Physical Requirements:

• Constantly handle, wrist motion, sit, hear, and eye/hand coordination
• Frequently speak, read, write, stand, walk, bend, and stoop
• Occasionally lift, carry, push, and pull

 

Benefits

• Medical, Dental, & Vision
• Voluntary Life, AD&D, &
• Disability Insurance
• Volunteer Time Off,
• Ventra Program
• 401K + Employer Match
• Paid Time Off
• Tuition Reimbursement

 

Salary Range:

$50,000 - $82,500