
Customer Account Executive-State & Local Government (Sled)-Academic Medical Centers
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Job Description
About AvePoint Public Sector: AvePoint Public Sector serves customers in 49 of the 50 states, including 400 local governments and municipalities, every cabinet of the federal government, and all four branches of the DoD. As a result of our continued focus on succeeding in regulated industries, our team can accelerate deal cycles by leveraging various state term contracts and FedRAMP authorization, which leads to significant growth opportunities across our five primary markets: State and Local Government, Federal Governance, the Defense Industrial Base (DIB), and Education for both K-12 and higher education. To learn more, visit https://www.avepoint.com/solutions/public-sector
AvePoint is excited to provide an opportunity for an Account Executive-SLED who is energized to support academic medical centers across the U.S. As an account executive focusing on the academic medical center market, you will be responsible for driving revenue growth by building and maintaining relationships with existing accounts and securing new business within this sector. This role involves understanding the market's unique needs, including research institutions, hospitals, and healthcare systems, and tailoring sales strategies accordingly. A proven track record of success in sales, particularly in the healthcare industry or related fields, is preferred. To learn more, visit https://www.avepoint.com/solutions/healthcare-and-life-sciences.
You should apply for this role if you have experience selling to and supporting academic medical centers (AMCs), participating in a team-selling environment, and have taken ownership of an assigned geographic account and territory.
As our Account Executive-SLED, you will drive the identification and qualification of opportunities, develop and execute account and opportunity plans, and generate software license, maintenance, and services revenues. In addition, the AE will facilitate and maintain successful relationships with customers, which their reference ability will measure, customer satisfaction, and increased revenue levels.
What your day to day will look like:
- Developing new prospects and expanding existing accounts
- Using consultative selling techniques to teach customers about their industry and offer insights and perspectives on IT needs that are fulfilled by our solutions
- Using competitive analysis to educate customers on the value of our solutions
- Continuously pursuing quota goals by working directly with the customer during negotiations
- Working with a virtual account team to deploy the customer engagement lifecycle, that include; Marketing for lead generation, Business Development Representatives for lead qualification, Pre-sales Engineers for technical support, and Customer Success Managers for renewals after the initial sale.
- Attending and participating in customer team meetings and communicating regularly with professional services and engineering staff to ensure customer satisfaction
- Leveraging existing industry partnerships to grow AvePoint's presence in your region and establishing proactive relationships with influential people, both with the customer and other third parties
- Handling post-sales support issues for customers, e.g. escalation of support calls, identifying additional training needs, etc.
OK, I'm interested… is this the job for me?
We look for people who value agility, passion and teamwork; those who can bring fresh ideas to the table and want the opportunity to learn, grow, and expand their careers.
As an AE, you are tasked with bringing in new business with our largest customers. You need to be highly competitive and a strategic thinker with the ability to spot new opportunities that generate revenue. You are someone who has a strong sense of urgency and accountability to execute the full sales cycle, and you take pride in seeing your hard work and strategy development pay off when you see the final results.
Other qualities you'll need to be a fit for this role include:
Education and Experience
- University degree
- Prior experience selling into Academic Medical Centers preferred
- 3+ years of enterprise software sales experience
- Exposure to virtual account team selling environment
- Executive level relationship selling experience
- General familiarity with selling methodologies and processes
Soft Skills
- Accountability
- Sense of urgency
- Collaborative
- Highly competitive
- Strong work ethic
Benefits We Offer
- Competitive market-based compensation (salary + commission)
- Career progression and internal mobility opportunities across our global footprint in North America, EMEA, and APAC
- Unlimited PTO