Security Officer

At HRI Hospitality, we offer a unique perspective on hotel ownership and management.

We’re here to expand the possibilities of what once was, with our history of restoring properties to their former glory as well as new build projects that become the center of their vibrant urban community, we take it to the next level.

We are looking for people to join our team that share in the passion for warm welcomes and creating an unforgettable experience for our guests. With a wide array of brands in exciting locations, HRI Hospitality is the destination to set course for growing your career!

JOB OVERVIEW:    To patrol hotel premises to maintain order, enforce regulations, and ensure observance of applicable laws by performing the duties as assigned and according to hotel standards.

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REPORTS TO:         Director of Security , Security Manager and/or General Manager 

KEY

RELATIONSHIPS: All Departments, hotel guests/visitors and vendors.

STANDARD

SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

QUALIFICATIONS: 

Essential:       High school graduate.

Ability to clearly communicate in English with guests, visitors, management and co‑workers to their understanding in person.

                                    Ability to provide legible communication and directions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required,. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desirable:      One year of related experience and/or training; or equivalent combination of educations and experience.

Some training in hospitality industry.

SKILLS:                      

            Essential:       Ability to read, think clearly, quickly and make concise decisions.

                                    Ability to prioritize, organize and follow up.

                                    Ability to focus attention on details.

                                    Ability to print and speak simple sentences.

Ability to apply common sense understanding to carry out simple one or two step instructions.

Ability to deal with standardized situations with only occasion or no variables.

Desirable:      Previous security training.

ESSENTIAL JOB FUNCTIONS:

• Provide 24 hour Security Coverage to the hotel; i.e. patrols lobbies, corridors, and public area rooms.
• Provides 24 hour Security Coverage during all special events preventing harm or injury to hotels guests or premises.
• Confers with management, interviews guests and employees, and interrogates persons to detect infringements and investigate disturbances, complaints, thefts, vandalism, and accidents.
• Completes incident/investigations report to security incidents and forwards reports to the appropriate management personnel.
• Patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment.
• Warns or ejects disruptive individuals from the premises, and cautions careless persons in order to avoid accident or injury.
• Provides assistance for accident victims and completes accident reports; contacts emergency medical personnel, if necessary.
• Responds to medical emergency, if necessary.  May be required to conduct CPR or First Aid as the first to arrive upon the scene.
• Notifies staff of presence of persons with questionable reputations.
• Responds to guest requests for assistance regarding operation of room safes.
• Investigates incidents of fighting, theft, or vandalism on hotel property.
• Responsible for distribution and inventory of hotel keys and radio equipment to authorized personnel.
• Inspects employees’ packages when entering and exiting the hotel under the direction of Human Resources.
• Completes guest incident reports and investigates when necessary, then distributes to appropriate management personnel.
• Completes accident/incident reports regarding injured employees or guests on the hotel premises.
• Secures housekeeping when money is left in the room.
• Responds to emergency alarms within the hotel and investigates the probable cause.
• Notifies the appropriate personnel of the status and the conclusion of the investigation.
• Provides escort to employees to their car after hours.
• Responds to other guest requests when needed.

PHYSICAL REQUIREMENTS:

The physical demands described here are representation of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Jobs, the employee is regularly required to stand ; walk; sit, use hands to finger, handle or feel;  reach with hands and arms; climb; or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to taste or smell. The employee must regularly lift and/or move 25 pounds, frequently life and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AS STATED ABOVE AND ACCEPT THAT ANY OF THE TASKS MAY BE MODIFIED OR CHANGED.  I ACCEPT RESPONSIBILITY FOR KNOWING THE MODIFICATIONS AND / OR CHANGES IN THIS JOB DESCRIPTION.  I CAN PERFORM THE FUNCTIONS OF THIS JOB AS LISTED ABOVE, WITH OR WITHOUT REASONABLE ACCOMMODATION.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.