3rd Shift Lead Office Advocate - Harbor House

Join Our Mission-Driven Team as a 3rd Shift Lead Office Advocate!

Location: Wichita, KS
Organization: Harbor House
Type: Full-Time | In-Person | Shift: 9:00 pm - 5:00 am Wednesday - Sunday

Are you passionate about supporting individuals in crisis and creating a safe, welcoming environment? Harbor House is seeking a compassionate, organized, and dedicated individual to lead our 3rd shift shelter operations. This is more than a job—it’s a chance to make a meaningful impact in the lives of domestic violence survivors.

What You Will Do:

• Receive incoming calls to the shelter, respond to inquiries, and determine appropriate action.
• Admit eligible clients and refer ineligible prospects to appropriate agencies.
• Ensure rooms are cleaned and prepared for incoming clients.
• Provide assistance and support for shelter clients and children.
• Support clients in achieving goals and collaborate with staff on treatment plans.
• Supervise and assist clients in daily requirements and enforce shelter guidelines.
• Manage daily shelter operations including security monitoring and safety response.
• Prepare, serve, and clean up meals; maintain meal logs.
• Maintain cleanliness of common areas, restrooms, and offices.
• Complete shelter laundry and maintain stock of supplies.
• Receive and acknowledge donations.
• Refer domestic violence victims to outreach and community services.
• Record incident reports and work orders in the system.
• Attend required domestic violence trainings.
• Enter program demographics and service data.
• Perform other related duties as assigned.

Your Superpowers:

• You’re a natural helper who thrives on supporting others.
• You’re organized and detail-oriented, with a heart for service.
• You’re tech-savvy and comfortable using computers and software.
• You’re committed to creating a safe and welcoming environment.

Why You Will Love Working Here:

• A supportive team environment where your work truly matters.
• Opportunities to grow professionally and make a lasting impact.
• A workplace that values compassion, safety, and teamwork.

What You Will Need to Bring to the Table

• High school diploma required; undergraduate degree in social work or related field preferred.
• Class C driver’s license, motor vehicle, and insurance required.
• Experience in counseling, domestic violence, or social services preferred.
• Ability to establish rapport with individuals from diverse backgrounds.
• Comfortable using a computer and Microsoft products.