40% Program Management - Responsible for ongoing supervision of Youth Connection Advocates to ensure fidelity to the child-focused recruitment model.
- Manage the workflow of the Youth Connection Advocates, including ensuring each recruiter maintains 12-15 active cases.
- Support the advocate's child-focused recruitment efforts to achieve legal permanency for all youth served within the program via guardianship or adoption. Ensures best practices in compliance with state policies and procedures.
- Monitor recruitment progress for youth served by conducting monthly staffing with the Youth Connection Advocates and participating in internal and external meetings, as set forth by the program or demands of the case.
- Meet program outcomes and benchmarks as mutually established each contract year. Reviews outcomes with direct reports on a minimum of a quarterly basis.
- Assist department leaders with operational and management responsibilities of contract deliverables.
25 % Meetings & Trainings - Participate in regular meetings with DTFA Staff to monitor compliance with agency policies and procedures, Wendy's Wonderful Kids (WWK) agreement and recruiter job responsibilities to promote the well-being, safety and permanency of the youth in the program.
- Attend educational opportunities provided by the Dave Thomas Foundation for Adoption (DTFA) including, but not limited to classroom training, online modules, database training, webinars, and the WWK Summit hosted by DTFA.
- Responsible for hiring, training, promoting, discharging, and evaluating Youth Connections Advocates
- Liaises with the custodial Child Welfare agency on a regular basis to review cases and program compliance with state regulations
15% Program Development - Represent the program and mission of the organization in a positive manner in the community. Interact cooperatively and constructively with all community providers, philanthropic supporters, state and county partners, and the public.
- Build relationships with community resources including but not limited to state and county agencies, and non-profit organizations to promote organizational services and learn about gaps in the community for potential program expansion.
10% Data Entry, Reporting, Oversight and Management - Regularly monitor direct reports and ensure they provide necessary, timely, accurate and complete information, including monthly data, case notes and reports regarding assigned cases, according to agency and contract requirements.
- Review direct reports' monthly data submission in databases prior to approving the data; supervisor approvals are due on the 15th of every month.
- Review adoption finalization reports within databases for accuracy.
- Oversee the direct reports' annual and semi-annual reporting.
- Accurately, and timely submit reports for the program.
- Submit timely expenses, mileage and credit card reports, as needed.
10% other duties as assigned Supervisory Responsibilities - Carry out supervisory responsibilities in accordance with policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; coaching, addressing performance issues and complaints and resolving issues. Monitor and evaluate the performance of program staff, recommending and implementing personnel actions, such as promotions and dismissals.
- Oversee, manage and provide guidance to program staff in the planning, coordination, and execution of program activities to ensure deliverables are met in designated programs and geographic areas, including adherence to agency protocol and structure, as well as the fidelity of evidence-based models, when applicable.
- Collaborate with department leaders, as needed, to evaluate outcomes and impact of program services, identify areas of adjustment, develop program strategies, program planning, develop/expand the program and track program budgets.
Fiscal Responsibilities - Monitors and reviews spending to ensure adherence to budget to assigned programs.
- Ensures necessary and accurate information is provided for invoices and other billing and contractual processes within established deadlines.
- Ensures necessary and accurate information is provided for timesheets, credit card statements, expenses, and other employee financial documents within established deadlines.
Minimum Qualifications - Bachelor's degree or higher in a social work, psychology, human development, or human services related field.
- 5+ years of experience working within adoption, child welfare or related areas.
- Ability and willingness to work evenings and weekends as needed.
- Up to 50% travel is required.
- Must have dependable car and be insurable as a driver on the auto liability policy of Raise the Future.
- Located in or near one of the regions where services are to be delivered. This position is going to be hybrid with the expectation of working in our Midvale office 2 days a week.
Preferred Qualifications - Master's degree in social work, psychology, human development, or human services related field.
- Experience in working with children and/or youth with trauma history.
Knowledge, Skills, and Abilities - Knowledge of issues surrounding foster care, adoption, trauma, medical and developmental needs.
- Demonstrated effective organization skills.
- Ability to work autonomously as needed.
- Demonstrated ability to effectively build rapport with families and children.
- Demonstrated knowledge of trauma and the impact of trauma on child development, behaviors, and attachment.
- Demonstrated knowledge of adoption issues and challenges.
- Understanding of the child welfare system.
- Ability to demonstrate cultural humility.
- Demonstrated knowledge of Microsoft Office, Word, Excel, Outlook, Teams, the internet, Zoom and various database applications.
- Leadership/Ownership: Demonstrates the ability to create and communicate a vision and plan, accept ownership, take initiative, and assume responsibility. Develop solutions and ideas that add value. Does not blame or pass problems off onto others but takes the initiative to get the right people involved and to resolve matters quickly and effectively. Can effectively challenge and influence superiors, peers and team members to approach all work with an equity lens while simultaneously promoting trust, collaboration, and partnership between programs, and staff.
- Decision-Making/Problem-Solving/Analysis: Ability to make sound and timely decisions and involve others appropriately in decision-making. Demonstrates strong analytical skills, including an ability to provide solutions to compliance issues. Solid understanding of the impact of business decisions. Excellent problem-solving skills – able to think through causes of problems before referring to others.
- Adaptability: Ability to be flexible and work within the system. Able and willing to take on and learn additional and different responsibilities. Effectively manages pressure, maintains composure and is not easily frustrated. Serves as a change agent with the ability to adapt quickly to ever-changing needs, and ambiguous and evolving situations. Must thrive in an autonomous and deadline-oriented workplace. Demonstrates a consistently positive attitude toward change.
- Communication: Expresses oneself effectively in both oral and written forms and has the ability to lead through influencing. Models poise and professionalism in highly charged, stressful or conflict situations. Ability to interact effectively with others and exercise good judgment when dealing with people in sensitive situations. Able to tailor communications appropriately to the size and nature of the audience, including public speaking, presenting workshops at conferences and support groups. Demonstrated questioning, listening, and non-verbal communication skills.
- Ability to Maintain Confidentiality: This position requires direct access to and management of confidential employee, client and organizational data and information. It is imperative that confidentiality is always protected.
Working Conditions and Physical Requirements This position works primarily in a typical office environment, mostly in an indoor office environment with windows, with office equipment noise and may include frequent interruptions. These job duties may be performed in a work from home setting. This position also may be required to attend meetings with clients and stakeholders in other settings outside the office. Considerable time is spent sitting at a desk using a computer terminal, and telephone, and attending meetings with others. |
