Customer Service/valet and shuttle driver
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Job Description
JOB SUMMARY: We are looking for a Customer Service representative to join our growing team! The right candidate will have previous experience and strong attention to detail. The day-to-day duties of this role include greeting clients, answering phones, building relationships and setting appointments.
We are looking for someone that has people skills and warm and likable personality.
Responsibilities
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Work closely and effectively with clients and supervisors
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Shuttle driver/parking vehicles/bank run and post office
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Coordinates with parts and advisors to ensure an excellent client experience.
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Process all paperwork to ensure proper documentation and to verify criteria
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Stays abreast of all factory recalls, announcements, and procedures
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Establish and build positive relationships with clients
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Review every repair clients service needs and contact them with reminders and set appointments
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Provide a weekly report to the service manager regarding calls and concerns
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Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or customers
Qualifications
- Exceptional Customer Service
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Attention to detail
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Ability to work well with others and be part of a team
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General Vehicle knowledge
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Valid driver's license and clean driving record
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.