Technology Specialist

Position Overview:

The Technology Specialist is responsible for leading and overseeing all aspects of technology within the schools, ensuring seamless integration of hardware, software, and network infrastructure to support teaching, learning, and administrative operations. This role requires a proactive problem-solver who can manage IT systems, provide hands-on technical support, and implement technology solutions that align with the school's mission and instructional goals.

Key Responsibilities:

Technology Infrastructure & Management:

• Maintain and manage the school's technology infrastructure, including servers, networks, Wi-Fi, and security systems.
• Ensure functionality and security of all hardware and software, including student and staff devices.
• Oversee inventory, procurement, and maintenance of all technology equipment.
• Implement cybersecurity measures and ensure compliance with data privacy regulations.

IT Support & Troubleshooting:

• Provide timely technical support to staff and students for hardware, software, and connectivity issues.
• Serve as the first point of contact for day-to-day technology support, ensuring minimal disruption to teaching and learning.
• Diagnose and resolve technical problems related to computers, printers, projectors, interactive whiteboards, and other school technology.
• Train faculty and staff on the effective use of educational technology tools.
• Develop and maintain IT support ticketing systems to track and resolve technical issues efficiently.

Educational Technology Integration:

• Collaborate with instructional leadership to identify and implement technology that enhances student learning.
• Support teachers in integrating digital tools and resources into instruction.
• Evaluate and recommend educational technology platforms and applications.

Data Management & Compliance:

• Ensure compliance with FERPA, COPPA, and other student data privacy laws.
• Support student information systems, learning management systems, and assessment platforms.
• Assist in data analysis and reporting for school leadership and accountability purposes.

E-Rate Program Management:

• Lead the planning and execution of the E-Rate process to secure funding for telecommunications and internet services.
• Ensure compliance with E-Rate regulations, application deadlines, and documentation requirements.
• Collaborate with vendors and school leadership to maximize E-Rate benefits.
• Maintain accurate records of E-Rate funding and reporting.

Vendor & Budget Management:

• Manage relationships with technology vendors and service providers.
• Develop and monitor the school's technology budget.
• Oversee technology-related contracts, warranties, and service agreements.

Qualifications & Skills:

• Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
• Minimum of 3 years of experience in IT support, network administration, or educational technology.
• Strong knowledge of Windows, MacOS, and Chromebook environments.
• Experience with Google Workspace for Education, student information systems, and learning management systems.
• Ability to train and support educators in the use of technology for instruction.
• Strong problem-solving skills and ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• Commitment to the mission and values of Manhattan Charter School.

Preferred Qualifications:

• Experience in a K-12 school setting, preferably in a charter school environment.
• Knowledge of cybersecurity best practices for educational institutions.
• Experience managing the E-Rate process and securing funding for school technology needs.

Salary Range: $80,000 - $100,000