Coaching Manager

Cor-Vanama Solutions/Consumer Directions Inc. provides the payroll and administrative support to individuals who are part of various Minnesota Department of Human Services programs with the goal of the participant remaining in their home with the paid assistance of their family members and friends. Our passion is to help families navigate their journey through self-directed services.

This in office position is full-time, detail-oriented, and needs someone who will stay positive while navigating new scenarios daily. This is a rewarding career that provides opportunities with a Strengths based, growing company in St. Joseph, MN. If you want a career that focuses on leading and developing people, have a passion for making a difference in peoples' lives, and enjoy a fast-paced environment, this is the opportunity for you. We are looking for an individual who has supervisory experience, is proficient, a self-motivator, adaptable, a creative thinker, has excellent customer service skills, and who will come alongside their staff to coach, develop, encourage, and motivate their team.

Core Responsibilities:

The position will be assigned, but not limited to, the following duties:

• Provide professional, day to day, on the floor coaching and support for a team of up to 8 members
•  Oversee team operations to ensure all deadlines are met
• Ensure excellent customer service in all interactions
• Provide and encourage personal and professional growth of team members
• Work together and problem solve on individual situations
• Monitor team caseloads and coverage needs
• Collaborate with Leadership Team
• Provide and participate in team building activities

The position will be assigned a list of participants and perform payroll related duties for approximately one year, allowing time to learn and develop the skills needed to supervise others effectively.

Ideal candidate should possess:

• Supervisory experience
• Excellent customer service and conflict resolution skills
• Passion for developing people
• Compassion for our families and staff
• Familiarity of Microsoft programs
• Accounting experience is beneficial
• Proficiency in computer and phone knowledge
• Excellent communication and collaboration skills
• Strong organizational and time management skills
• Curiosity and eagerness to learn
• Ability to work independently and collaborate with a team
• Ability to think outside the box and problem-solve
• Ability to adapt in an ever-changing, cooperative environment.
• Ability to remain calm under pressure

Physical Demands:

• This position may be completed sitting or standing.
• This position may infrequently require lifting up to 20 lbs.

Travel:

• This position may require local travel to our 2nd office location or training venue.

Education and Experience:

High School Diploma

• Preferred: Bookkeeping, MS Excel proficiency, and some accounting experience.

Additional Eligibility Qualifications:

• Upon hire, all candidates must pass a state-run background check and complete fingerprinting.
• Upon hire, candidates will be subject to a driving record check and must possess a valid driver's license.

Salary and Benefits:

• Salary Range: Up to $25/hour; 40 hours a week
• Work for a company that appreciates you! Cor-Vanama Solutions offers a competitive Holiday and Benefits package:
  • 13 Paid Holidays; Medical Insurance with Company Shared Deductible Contribution into an HSA; Dental Insurance; Short-term disability; Long-term disability; Life Insurance; 401K; Progressive Paid Time Off up to 5 weeks with carryover; Flexible start time; Flex Spending Account for Medical and Dependent Care; Employee Saving Account; Paid company outings.

You matter. We Care.

To learn more about us, visit: www.consumerdirections.info

For inquiries or questions, please contact:

• Karla C.
• Direct dial: 320. 257.9090

Cor-Vanama Solutions, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.