Room Attendant-Hampton Inn – Biloxi / Ocean Springs, MS

Job Title: Room Attendant (Housekeeper)
Location: Hampton Inn – Biloxi / Ocean Springs, MS
Department: Housekeeping
Reports To: Executive Housekeeper / General Manager
FLSA Status: Non-Exempt

Job Summary:

The Room Attendant is responsible for ensuring the cleanliness, comfort, and overall appearance of guest rooms and public areas in accordance with Hilton brand standards. At the Hampton Inn – Biloxi / Ocean Springs, we believe in creating a clean and welcoming environment where every guest feels at home.

Key Responsibilities:

• Clean and service assigned guest rooms, including making beds, dusting, vacuuming, cleaning bathrooms, and replenishing amenities

• Change linens and towels, remove trash, and sanitize all high-touch surfaces

• Restock housekeeping carts and supply closets at the beginning and end of each shift

• Report maintenance issues or missing items to the supervisor promptly

• Follow all safety and sanitation policies and procedures

• Ensure rooms are cleaned thoroughly and meet brand inspection standards

• Greet guests in hallways with a friendly and professional attitude

• Assist with laundry duties or other housekeeping-related tasks as needed

• Complete daily room assignments efficiently and accurately

• Maintain confidentiality and security of all guest and hotel information

Qualifications:

• High school diploma or equivalent preferred

• Previous housekeeping or hotel experience is a plus but not required—willing to train the right candidate

• Strong attention to detail and pride in delivering quality work

• Ability to work independently and as part of a team

• Must be dependable, punctual, and able to follow instructions

• Ability to work a flexible schedule including weekends and holidays

Physical Requirements:

• Must be able to lift, push, pull, and carry up to 25 pounds

• Must be able to stand, walk, kneel, bend, and reach for extended periods

• Must be able to work with cleaning chemicals safely and responsibly

Benefits Include:

• Competitive hourly pay

• Hilton Team Member Travel Discounts

• Friendly and supportive team environment

• Paid training and advancement opportunities

• Employee recognition programs