Head Of North America MGU & Program Claims

Head of North America MGU & Program Claims

NY or Chicago| US - Hybrid

Who We Are

SiriusPoint is a global underwriter of insurance and reinsurance. We utilize deep risk capabilities to protect our customers and provide intelligent risk solutions to clients and brokers around the world. Bermuda-headquartered and listed on the New York Stock Exchange (SPNT), we work as 'One SiriusPoint', to apply expertise and underwrite risks across our four operational areas- International Insurance, North American Insurance, Global Accident and Health, and Global Reinsurance.

We have underwriting hubs in Bermuda, Liege, London, New York, Stockholm and Toronto, and licenses to write Property & Casualty and Accident & Health insurance and reinsurance globally.

Join Our Team

You will be the Head of North America and MGU Claims. In this capacity, you will be responsible for all matters regarding the execution of claims activities, settlement processing and investigation of reported claims in compliance with the terms of each individual insurance/reinsurance contract, business best practice, regulatory requirements and Company rules for SiriusPoint's North American MGU and Programs group. This role will also manage claim handling for Bermuda-based MGA and Programs.

The successful candidate will be able to navigate a changing environment and take the claims function into the future that will be aligned with SiriusPoint's new strategic journey. This is a newly created role for SiriusPoint and an early focus deliverable will be to continue the build out of a claims team with the technical skillset necessary to oversee MGU or Program claim handling programs or where those entities use third party claim administrators. You will report directly to the Global Head of Claims, SiriusPoint.

Your responsibilities will include:

• Provide strategic leadership, planning and execution of all claims activities for the MGU and Programs group.
• Become part of the Claims leadership team and help strengthen a shared vision to deliver a market-leading MGA and Product oversight and governance claims result
• Provide guidance and management of complex claims files for all types of contracts and review new claims files. The types of products written could generate claims in a variety of claims specialties, including but not limited to Property & Casualty, Financial Lines, Credit, Surety, Aviation, Marine and Inland Marine, Workers Compensation, Accident & Health.
• Working knowledge of primary, excess and reinsurance coverages is required.
• Provide leadership and management of the MGU and Programs North American Claims team to fulfil the remit of the claims function.
• Establish and maintain appropriate claims procedures, standards, records and control functions.
• Ensure claims handling practices remain compliant with all regulatory requirements and maintain standards set forth in claim handling guidelines
• Approve claims according to authority, company rules, local regulatory requirements
• Assist Global Head of Claims by making informed recommendations on the direction of future strategic goals regarding MGA and Program claims management and direction.
• Advise the business on claims trends and loss mitigation, deliver insight and trend analysis to our internal business partners (Program Management, Underwriting, Legal, Compliance, Risk, Finance and Actuarial functions) and to our external clients.
• Responsible for effective and efficient claims management reporting of data and results
• Responsible for accuracy and adequacy of all aspects of claims reserving, and coverage assessment.
• Innovate service improvements that balance efficiency/productivity, indemnity management, customer service and quality assurance controls.
• Establish, maintain and develop contacts with the MGA and Program partners, brokers, ceding companies, lawyers and loss adjusters in connection with claims matters.
• Ensure a high level of training and competence is maintained across the claims team to deliver excellent claims services both internally and externally. Address performance issues where needed.
• Envision and Implement changes in process with technology enhancements and efficiency in workflows
• Develop market networking to obtain knowledge of market trends and developments and advise management and colleagues as appropriate.
• Work closely with Risk, Compliance, and Legal to ensure Claims embrace and adopt best practices.
• Actively develop and support team engagement according to the Culture, Vision and Purpose goals of SiriusPoint.
• Occasional travel within US and Internationally.
• Any other duties as reasonably required.

United behind common goals

At SiriusPoint we work as one team across our global business, and we unite that team behind common goals, understanding the positive impact we can all make at SiriusPoint. We aim to retain and attract great people, knowing they can achieve a rewarding and enriching career.

Our Purpose is to provide security and resilience in an uncertain world.

Our Vision is to be recognized as a best-in-class insurer and reinsurer utilizing deep risk capabilities to protect our customers. Blending our talent, expertise and data to provide intelligent risk solutions.

Our culture is one of performance and accountability. Our people are our experts and you will be empowered to apply your expertise in a supportive, collaborative and purposeful environment.

Our Values are at the heart of our business, and which guide every day actions and decision making.

• Integrity: Integrity, respect and trust are our core principles
• Customer Focused: Our customers are the reason we exist
• Solution Driven: Creating solutions is our mindset
• Diversity: Diversity, inclusion and allyship make us stronger
• Collaboration: Collaboration drives outperformance

Your skills and abilities should include:

The successful candidate will be able to demonstrate the right blend of technical claims knowledge and experience, leadership, and communication skills that are required to thrive in this position.

• Significant knowledge and experience of the claims process within the insurance industry
• Experience of managing a global claims team is essential
• Knowledge and engagement with the changing landscape of claims delivery and legislation
• Exceptional problem-solving and decision-making skills
• Ability to interact and effectively communicate with senior level executives on a day-to-day basis and during internal or external meetings
• Demonstrated leadership abilities, including but not limited to fostering team engagement and development
• Ability to identify, adopt, and implement innovative solutions
• Ability to work strategically and collaboratively across departments
• Strong computer skills, including knowledge of Microsoft Office products
• Superior written and verbal communication skills
• Proficiency in other languages is helpful, but not required
• Change management skills and ability to lead a team as corporate business plans change
• Opportunity to be promoted into roles with increased levels of responsibility if the candidate successfully manages the team to produce market leading results, demonstrates strategic problem solving and planning skillsets and earns credibility and support of impacted business partners such as Actuarial, Underwriting, Risk, Compliance, Finance, Legal and Data Teams
• Education:Bachelor's degree in a course of study related to business, insurance, law or other disciplines that compliment the skills needed for the breadth of this role is required. Licensed attorneys with claims experience are welcome to apply.

SALARY: The estimated salary range for this position is $220,000-$240,000 per year. This is a good-faith assessment of the salary range for this position only. In determining the actual salary within this range, SiriusPoint will consider a candidate's relevant experience, location, and other job-related factors.

Why Should You Join SiriusPoint?

Our people are our experts, and from day one you will be empowered to apply your expertise in a supportive, collaborative, and purposeful environment. Our Values- Integrity, Customer Focused, Solution Driven, Diversity, and Collaboration - are at the heart of our business, and they guide our everyday actions and decision making. We also unite our global team behind common goals, ensuring you can make a meaningful impact.

We aim to retain and attract great people, knowing they can achieve a rewarding and enriching career. We offer a competitive and above market compensation package. The following are some of the benefits and perks we offer our employees:

• Medical
• Dental
• Vision
• FSA Medical and Dependent care
• Health Savings Account (HSA)
• EAP
• Basic Life and AD&D (company paid)
• Basic Long-Term Disability (employer) paid-Taxable income
• Employee paid Long Term Disability(voluntary)
• Company Medical Leave, Parental leave- 8 weeks full pay after 6 months of service
• Voluntary benefits: short term disability, Critical illness, Hospital Indemnity, Accident
• Travel assistance programs Company paid
• 401(k) 6 % safe harbor match, fully vested after two years, pre- and post-tax contributions allowed
• Gym reimbursement
• Legal plan
• Pet Insurance
• Tuition reimbursement
• Generous PTO
• Flexible work arrangement
• Fully stacked pantry on-site
• Team outings
• ERG Groups

We Achieve More Together

At SiriusPoint, we know that diversity, inclusion and allyship make us stronger. We value and are committed to supporting the unique voices, backgrounds, cultures, lifestyles, and contributions of the diverse global employee base that make up our business.

We know that a diverse and equitable culture, where all voices are included and heard, is critical to our success as an employer. We are committed to developing our DE&I strategy to ensure that SiriusPoint remains a supportive and emp