Healthcare Account Representative
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Job Description
Healthcare Account Representative
Territory: Cincinnati, Dayton, and Springfield
This position provides customer support for regional and national chain managed healthcare accounts at the unit level by owning customer focused projects that deliver value to improve customer's operations, account penetration, and protect business. Key customer contact for day-to-day actions requested by customer and as part of implementing business plan action plans.
Provides guidance and training "for the units (location level)" in the use of operational and financial tools and solutions, including recipe development, portioning, plate presentation, kitchen layout, menu layout and design, development of training programs, and HAACP training (acts as a project coordinator).
Oversees or coordinates the demonstration or presentation of products and discuss applications, using samples or marketing materials emphasizing salable features based on price or value to benefit customer's business operations.
In collaboration with Healthcare Sales Manager and marketing segment support, implements business solutions based on analysis of trend data that provide value to leverage new business opportunities.
Coordinates and executes presentation materials with Healthcare Sales Manager for business reviews. Analyze all data to ensure consistency with contract. Participates in business reviews and strategic planning sessions to ensure successful implementation of action plans.
Reports regularly to leadership regarding current customer activities and developments utilizing CRM Suite.
Works with the IST to manage customer. IE: credits, lost business, growth, deployment of GFS resources, and average order size/profitability.
Maintains knowledge of healthcare segment.
Demonstrate and deliver understanding of Foodservice Industry and operations.
Monitors Contract Compliance (GPO & GFS).
Consultative selling to improve profitable account penetration.
Supports Healthcare Sales Manager with setup and maintenance of new business.
Identify competition, customer purchasing patterns, perform customer sales history analysis, and observe and gather data to determine the needs of customer operations.
Develop and oversee customer segment shows and participate in customer events.
Performs other duties as assigned.
Does this look like you?
High school diploma/GED required. Bachelor's degree or culinary certificate preferred
At least 1 year of prior sales, healthcare, or food service experience
Technologically savvy. Experience in CRM, Google, or Microsoft.
Dietitian or operations healthcare preferred
You must be able to obtain your food safety certification
You must maintain a valid state driver's license and a safe driving record
Your car is your office! Expect daily travel throughout your assigned territory
Position Benefits:
A generous 401(k) matching program and profit-sharing that is above industry standards
Financial rewards for performance compensation structure which includes salary and bonuses
Low-cost benefit options for you and your family's health and future
An Automobile expense reimbursement plan
Cell phone reimbursement plan
Healthcare Account Representative
Territory: Cincinnati, Dayton, and Springfield
This position provides customer support for regional and national chain managed healthcare accounts at the unit level by owning customer focused projects that deliver value to improve customer's operations, account penetration, and protect business. Key customer contact for day-to-day actions requested by customer and as part of implementing business plan action plans.
Provides guidance and training "for the units (location level)" in the use of operational and financial tools and solutions, including recipe development, portioning, plate presentation, kitchen layout, menu layout and design, development of training programs, and HAACP training (acts as a project coordinator).
Oversees or coordinates the demonstration or presentation of products and discuss applications, using samples or marketing materials emphasizing salable features based on price or value to benefit customer's business operations.
In collaboration with Healthcare Sales Manager and marketing segment support, implements business solutions based on analysis of trend data that provide value to leverage new business opportunities.
Coordinates and executes presentation materials with Healthcare Sales Manager for business reviews. Analyze all data to ensure consistency with contract. Participates in business reviews and strategic planning sessions to ensure successful implementation of action plans.
Reports regularly to leadership regarding current customer activities and developments utilizing CRM Suite.
Works with the IST to manage customer. IE: credits, lost business, growth, deployment of GFS resources, and average order size/profitability.
Maintains knowledge of healthcare segment.
Demonstrate and deliver understanding of Foodservice Industry and operations.
Monitors Contract Compliance (GPO & GFS).
Consultative selling to improve profitable account penetration.
Supports Healthcare Sales Manager with setup and maintenance of new business.
Identify competition, customer purchasing patterns, perform customer sales history analysis, and observe and gather data to determine the needs of customer operations.
Develop and oversee customer segment shows and participate in customer events.
Performs other duties as assigned.
Does this look like you?
High school diploma/GED required. Bachelor's degree or culinary certificate preferred
At least 1 year of prior sales, healthcare, or food service experience
Technologically savvy. Experience in CRM, Google, or Microsoft.
Dietitian or operations healthcare preferred
You must be able to obtain your food safety certification
You must maintain a valid state driver's license and a safe driving record
Your car is your office! Expect daily travel throughout your assigned territory
Position Benefits:
A generous 401(k) matching program and profit-sharing that is above industry standards
Financial rewards for performance compensation structure which includes salary and bonuses
Low-cost benefit options for you and your family's health and future
An Automobile expense reimbursement plan
Cell phone reimbursement plan