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Trainer Senior Business System Analyst

AHU TechnologiesWashington, District of Columbia

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Job Description

TITLE: Trainer Senior Business System Analyst
LOCATION: Washington, DC/ Hybrid  
MINIMUM EDUCATION: Bachelor’s degree in IT, related field, or equivalent experience.
REQUIRED EXPERIENCE: 12 years
INTERVIEWS: Webcam Only  
 
Job Description: 
BA/Trainer, you'll be responsible for maintaining business process flow diagrams, learning new applications, developing training material, and delivering training. This position requires 4 days on-site. 
Responsibilities: 
·         Business analysis and process mapping 
·         Maintain comprehensive business process flow diagrams (i.e., process maps/flow charts) to document and visualize workflows that are supported by new software applications. 
·         Collaborate with Product Owners to understand business processes, watch demonstrations, and use a sandbox to develop training material for staff. 
·         Identify channels to deliver training to staff including videos, tipsheets, contextual help, and others. 
·         Training and organizational change management 
·         Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support. 
·         Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, Azure DevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible. 
·         Conduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.
Skills:
·         BA experience of 11 Years Required
·         Project management skills with the ability to prioritize tasks and meet deadlines 5 Years Required  
·         Requirements gathering and documentation 11 Years Required 
·         MS Office/suites experience 11 Years Required 
·         Hands-on end-user training on Dynamics 365 3 Years Required  
·         Develop training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support 3 Years Required  
·         Proven experience as a Business Analyst, specifically in developing business process flow diagrams, user stories, and acceptance criteria 3 Years Required 
·         Business Process and workflow/data flow design (i.e., process maps/flow charts) AND IMPLEMENTATION 2 Years Required  
·         Experience working with Knowledgebase portals such as Confluence, Azure DevOps, and SharePoint 1 Years Required 
·         Experience in Child Welfare Agency 1 Years Required  
Compensation: $60.00 per hour




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