Office & Marketing Assistant

Office & Marketing Assistant Job Description
The Office & Marketing Assistant will be responsible for answering the main catering line and fielding all inbound
inquiries. Inbound inquiries will be input into the catering database and then tracked to completion. The bulk of duties
will consist of providing support to the sales team by maintaining our social media presence, reporting and responding
to incoming inquiries with the goal of increasing and tracking sales. The ideal candidate will be interested in pursuing a
career within the hospitality/events industry.

Duties include but are not limited to:
• Answer incoming calls and handle inbound emails. Gather information and input into catering database. Work with
Sales Coordinator to assign leads to individual sales team members.
• Prepare and distribute paperwork for internal meetings, client tastings, and other events as needed.
• Managing payments due process including client communications, tracking payments as well as facilitating refunds
and assisting with accounts payable as needed.
• Pull reports to track previous and future sales, venue and sales commissions, and potential revenue
• Maintain company's social media presence by posting on Instagram multiple times a week, creating short term
content like "stories" 2 times a week, re-sharing tagged media throughout the week.
• Research new venues and marketing platforms to help us stay relevant.
• Create signage for all events.
• Managing overall office materials and environment.
• Present a well-groomed image and dress appropriately in casual business attire every day.

Qualifications
• Thorough knowledge of catering policies and procedures.
• Professional, goal-oriented, and motivated.
• Ability to plan, organize, and direct catering activities.
• Advanced knowledge of Microsoft Word and Excel with the ability to design a spreadsheet and a Word document.
• Ability to deal courteously and tactfully with clients.
• Excellent verbal and written communication skills.
• Minimum of 1 year of experience in the hospitality industry preferred.