Enterprise Activation Specialist (Social)

Innovid has an exciting opportunity for an Enterprise Activation Specialist to join our larger Client Services org and be a part of the Enterprise Activation team. The objective is to assist clients with executing their paid social ad accounts, provide detailed strategy for their business outcomes, and aid in training to use the platform. The specialist will have a good understanding of client goals, social media platform, and media planning knowledge. They will use that knowledge to drive above benchmark performance for our clients and help drive processes for overall success of the Enterprise Activation team.

What You Will Do:

• With social media planning & execution knowledge - develop knowledge of Mediaocean solutions, customer environments and associated business practices
• Build subject matter expertise to help fill customer knowledge gaps, guide customers to the use of self-help resources, and reduce support dependence
• Communicate frequently and effectively with Enterprise Activation team members regarding customer activities
• Platform activation, planning, pacing/optimization, and reporting for select group of clients
• Ensure client KPIs are achieved or exceeded
• Participate in mitigating potential customer risks and escalations
• Participate in client platform onboarding and training

What You Will Need:

• Prior experience in an agency or related software/applications
• 1-3 years of experience in a customer-facing role
• Paid social media planning & activation experience
• Proven ability to manage and execute multiple projects simultaneously
• Demonstrated ability to manage competing priorities and tackle issues with a sense of urgency while maintaining professionalism and accuracy
• Excellent attention to detail; proven planning and critical thinking skills

What We Offer:

• The Best of Both Worlds: Be part of the Innovid team while enjoying the full range of perks and benefits offered by Mediaocean.
• Work-Life Balance: Open Paid Time Off (PTO), Flexible schedule, Company holidays, paid parental leave
• Total Rewards: Competitive salary, Full benefits package, Referral bonuses, Recognition awards, 401(k) with company match, Company HSA contribution up to $2,400
• Comprehensive Benefits: Medical/Dental/Vision/Pharmacy, Health Savings Account (HSA)/Flexible Spending Account (FSA), Mental health support, Life & Disability insurance, Family planning & fertility benefits, Pet insurance, Legal & ID theft protection, Retirement planning, Medicare assistance, Employee Assistance Program (EAP),
• Wellness Focus: Eligible employees get up to 100% company paid annual subscriptions to Peloton, Maven Clinic, BetterUp Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in New York), Wellness Seminars (physical, mental, financial, social) as well as opportunities to compete in companywide health challenges with prizes
• Award-Winning Company Culture: Professional development with a dedicated Talent Development team, Employee Resource Groups (ERGs), Philanthropy & awareness programs, Mentorship programs, In-office and virtual events & celebrations, Various volunteer & donation opportunities, Innovative and collaborative work environment,
• Offices in major cities around the world, unlimited snacks, and a cross-company collaboration unlike anywhere else.
• The base pay range for this position is $60,000-75,000 per year. The determination of what a specific employee in this job classification is paid and titled depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location.
• This information is provided per New York City's salary disclosure law.

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