
Manager
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Job Description
Job Summary
The club manager is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for managing day to day tasks, welcoming guests and members to the gym, selling memberships, and leading staff to work as a cohesive unit when applicable. This role requires a considerable amount of self-motivation, leadership skills, ability to collaborate and communicate, problem-solve, and ability to influence others in a positive way.
Key Responsibilities
· Membership + training sales: A large component of the club manager role is centered around membership sales. Managers must qualify, inform, inspire, and convert leads to members through our online platform and walk-ins. Give tours and sign up members under their insurance or as a club payment plan.
· Brand promoters: When you love your gym, others will too. The club manager establishes relationships with businesses and influencers in the community to promote the brand through B2B marketing. Also, working with social media sites like Instagram and Facebook.
· Team builders: Leading a team and driving results through motivation and fun is a key component of being a club manager. This person is hired to inspire all members of your team to foster a trusting, positive environment members and guests want to engage with.
· Day-to-day operations: Club managers may need to take on some club operations tasks [running reports, handling member problems, talking to members, computer work, billing tasks, cleaning, etc.] either daily, or as the needs present themselves. Manager meetings are once a week.
· Culture creators: Club managers love creating an environment that inspires members and guests to share their positive experiences with friends and family. They deliver top-notch customer service and aim to improve the lives of each person they meet. It's all about the connection! Job Requirements Experience in the fitness Industry is not required, but great communication and soft skills are. A good candidate for the club manager position is:
· 18 years or older
· High-school degree preferred
· Passion for fitness/well-being/health
· Friendly, outgoing, and warm
· Genuine, loyal, and honest
· Available to work flexible hours [will be discussed]
· Technologically savvy
- Self-mootivated