Security Officer 1 Town Center Urgent Care

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Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

7:00 AM

Shift End Time

3:30 PM

Worker Sub-Type

Regular

Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.

Job Description

Works as empowered employee within established guidelines, procedures, and protocols to provide administrative and dispatching support for the care, welfare, safety, services, and security of hospital personnel, visitors, patients, and property. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Experience

• 2 years of experience in security, law enforcement, fire, military, safety, EMS, or similar occupation

Preferred Qualifications

• Some college

Education

• High school diploma or equivalent

Certification Summary

• Valid Georgia driver's license with clean driving record. at applicable location
• Heartsaver CPR or BLS CPR at orientation or within 3 months of employment
• Successfully pass crisis prevention and handcuffing training within 12 months of employment
• International Association for Healthcare Security and Safety basic certification within 6 months of employment

Knowledge, Skills, and Abilities

• Excellent oral and written communication skills
• Ability to write complete, accurate, and concise incident reports
• Ability to function independently of constant supervision
• Ability to provide sound judgment and confidentiality in handling of sensitive information
• Attention to detail and organization
• Calm under stress
• Problem-solving
• Empathic listening
• Alertness and Observation
• Knowledge of Microsoft Word and the use of a personal computer

Job Responsibilities

• Patrols assigned location on foot or in vehicle, checking and reporting irregularities of security and safety issues, policy compliance, parking concerns, and other important matters.
• Preserves order and may act to enforce regulations and directives for the hospital pertaining to personnel, visitors, patients, and premises.
• Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations.
• Responds and acts as first responder to incidents of fire, medical emergencies, bomb threat, flooding, hazardous materials, inclement weather, and other incidents.
• Responds and intervenes in high stress crisis situations such as officer/medical staff needing assistance, patient elopement, physical assaults, behavioral health de-escalations and abductions.
• Assists Division of Family and Children Services, Risk Management, Safety, Nursing, Administration, law enforcement, and social workers in the protection and safety of personnel, patients, visitors, and property.
• Investigates incidents reported by employees, visitors, physicians, and patients and reports all incidents verbally or through incident reports by end of shift.
• Writes accurate, clear, concise, and grammatically correct incident reports and documents investigatory steps and results.

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

625 Big Shanty Rd NW

Job Family

Security