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Director of Information Technology
Norman NobleCleveland, Ohio
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Job Description
Key Responsibilities:
- Develops and implements IT strategies aligned with the organization's overall objectives.
- Establishes protocols, procedures and processes to support day-to-day operations of IT systems, including network security, data protection, and system upgrades.
- Manages and evaluates IT infrastructure and makes recommendations to support business needs.
- Develops and evaluates IT staff, fostering a collaborative and productive work environment.
- Closely manages IT expenses, ensuring cost-effectiveness and efficient resource allocation.
- Implements and maintains robust security measures to protect the organization's data and systems from cyber threats.
- Negotiates and manages contracts with technology vendors, ensuring optimal service delivery and cost efficiency.
- Collaborates with business units and department leaders to identify and address technology needs, ensuring IT supports their business objectives.
- Tracks and analyzes key performance indicators (KPIs) to assess the effectiveness of IT operations and identify areas for improvement.
- Ensures the organization adheres to relevant industry regulations and standards related to IT.
- Updates and maintains a plan for disaster recovery and business continuity to minimize downtime and data loss in the event of emergency.
- Identifies and evaluates new technologies that can improve business processes and enhance the organization's competitive edge, including robust evaluation of AI and related tools.
- Serves as member of senior management team.
- Routinely communicates throughout the organization on IT initiatives and activities.
Skills and Qualifications:
- 10 or more years’ experience in IT with 5 or more years in a hands-on management/leadership role with similar responsibilities.
- Experience must be in a manufacturing organization.
- Strong technical expertise: in areas such as networking, cybersecurity, systems administration, and software development.
- Working knowledge of: C#, ASP.NET, SQL Server and GIT required. Experience with Azure Dev Ops is a plus. Experience with Cloud applications such as Azure, AWS and Google Cloud also a plus.
- Specific technical expertise in Epicor or comparable ERP system is strongly preferred.
- Experience with AI tools applicable to manufacturing preferred.
- Experience with Machine Metrics is a plus.
- Excellent leadership and management skills to effectively lead, develop and engage the IT team.
- Excellent written and verbal communication skills to effectively communicate with both technical and non-technical stakeholders.
- Strategic thinking and problem-solving abilities to develop and implement effective IT strategies.
- Project management skills to oversee the timely and effective implementation of new technologies and initiatives.
- Must demonstrate flexibility and creativity, able to problem-solve and adapt to changing business needs/situations.
- Cost management skills to effectively manage IT expenses.
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