Medical Assistant/Certified Medical Assistant - Wound Care

QUALIFICATIONS

Required: Must receive certification (CMA or equivalent from one of the following: AAMA, AMT, NHA, NCCT) within 15 months of hire, (1 year experience + 3 months certification window) AHA CPR certification required by end of month from 60 days of hire and maintained. Previous patient care experience preferred. Positive, cheerful attitude.  Self-starter, whom is a flexible and caring individual.  Demonstrates accuracy in documentation.  Ability to communicate effectively orally and in writing.  Must maintain strict confidentiality of patient information.   

Preferred: Demonstrates competence in relation to the defined mission, vision, values and strategic plan of the organization.  This will be apparent by ongoing completion of any or all of the following: proficiency testing, skill demonstration, practice of core standards for service excellence, and documentation review.

TYPICAL PHYSICAL/MENTAL DEMANDS

Medium physical/mental demands as needed in the completion of duties. Able to follow instructions and accept direction.  Must be able to work independently, as well as with medical providers, patients, family members and other co-workers.  Must be able to prioritize work demands and organize time efficiently.  Must be able to work in multi-specialty settings.  Must have the ability to work within time constraints, in high stress situations and with multiple tasks.  Must be able to remain calm under stress.  Excellent problem-solving skills.

ESSENTIAL JOB FUNCTIONS

• Process and prepare the patient for assessment and treatment, by the medical clinician, in a timely manner.
• Assist medical clinician with office procedures.
• Daily sorting of incoming patient reports/results for medical clinician’s review.
• Clean, maintain and care for instruments, equipment and all work areas including preparing instruments to send to sterile processing.
• Send approved prescriptions, under the direction of the medical clinician, to pharmacies or patients.
• Accurately administer injections, immunizations and/or medications, under the direction of the medical clinician.
• Telephone counseling of patients under direct supervision of the medical clinician.
• Respond to patient calls in a timely manner.
• Order and restock examination rooms with medical supplies.
• Schedule appointments for patient procedures and examinations and prioritize referrals.
• Accurately and timely documentation of all care/education/conversations provided to patient.
• Obtain pertinent information and records for patients referred to medical clinician.
• Convey a warm, caring environment for patients and staff.
• Willingness to be flexible and adaptive to different situations with regards to patients, medical clinician, co-workers and leadership.
• Maintain competency in all position responsibilities including tracking of training for certification.

MARGINAL JOB FUNCTIONS

•  Performs other duties as assigned.

* This position may require a schedule that includes compressed shifts, extended hours, and flexibility to accommodate varying schedule needs.