RN Branch Manager- Home Health

IntegriHome is proud to be part of Integritus Healthcare, a leading not-for-profit provider of post-acute care services, skilled nursing and rehabilitation, hospice and senior living solutions. As a Medicare Certified Home Health agency, the Integrihome providers offer expertise and personalized support in the comfort of our patients' homes.

The RN Branch Manager will manage the day-to-day Agency operations to ensure the following: operational efficiencies, quality of patient care, regulatory compliance, support of business development & patient base growth, achievement of key performance indicators and people management/development. Direct responsibility of ensuring the Agency meets applicable Federal, State, and local laws regarding the certification and licensure process at all times. Responsible for long range planning, fiscal viability and quality of care provided by the Agency. Recruits, interviews, and hires staff and monitors quality care and organizational performance.

• Develops, plans, implements, analyzes, and organizes operations for the Agency.
• Responsible for the delivery of care for all patients served by the Agency by providing supervision and support to the Clinical Manager(s).
• Works in conjunction with Operations and Finance Departments to establish Agency's revenue and budget goals.
• Recognizes clinical leadership and provides support and supervision to the clinical manager(s) to promote more effective performance and delivery of quality home services.
• Maintains office operations in an efficient, productive, effective, and organized manner, which provides a safe working environment for employees, meeting local ordinances and fire and safety regulations in compliance with the company policies.
• Conducts QAPI committee meetings, reviews all patient satisfaction data, and follows up on negative patient satisfaction surveys and follow-up visits with referral sources. Ensures deficiencies identified are follow through in a timely manner.
• Communicates with the Operations for direction, problem solving and implementation of programs and protocols.
• Reviews and processes Health Insurance Portability and Accountability Act complaints and contacts with Compliance & Regulatory with any questions. Maintains records and forms as required.
• Reviews and adheres to all Company policies and procedures and the Employee Handbook.
• Partners with Senior Director of Service Marketing to meet budgeted admission goals.
• Participates in sales and marketing initiatives. Knowledge of business management, government regulations and accreditation standards.
• Ability to maintain confidentiality.
• Ability to read, analyze and interpret medical documents, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from clients, regulatory agencies, or members of the business community. Strives to maintain exemplary internal/external customer service.
• Demonstrates effective leadership skills to motivate, educate, supervise, and support staff in the development of a cohesive team.
• Demonstrates knowledge of current quality improvement methodology. Competent to utilize generally accepted quality improvement monitoring and reporting tools and methods.
• Must read, write, and speak fluent English.
• Must have good and regular attendance.
• Approximate percentage of time required to travel.

Qualifications

(Minimum qualifications will be considered required unless specifically stated otherwise)

Experience:

• Minimum of one (1) to two (2) years of experience in health care.
• Experience in home health preferred.

Education and Training:

• An associate's degree in nursing is required.
• A bachelor's degree in nursing is preferred.

License, Certification & Registration:

• Possesses and maintains current CPR Certification.
• Current Massachusetts licensure: Registered Nurse
• Valid driver's license