Operations Leadership Development Program

The Operations Leadership Development Program will lead a team of associates in support of the Vehicle Processing Center (VPC) operations. They will be responsible for coaching associates to achieve maximum quality, safety, quality and productivity by providing consistent feedback and guidance. Leverage data in decision making and drive consistent documented improvement in the facility Hoshin Key Result Areas. Coordinate with the Contingent Staffing Leadership to ensure daily production and quality goals are maintained and achieved.

This position is initially based in Jacksonville, Florida and relocation assistance is available.

In support of our expanding distribution network, SET has an opening for our newly created Leadership Development Program. The intent of this program is to accelerate the professional development of associates through rotational assignments that provide exposure to multiple facets of the operation. Participants in the program will start with a one-year leadership rotation within the VPC.

After successfully completing this initial rotation, participants will have three, four-month work rotations that will provide for additional business acumen development. In conjunction with the rotational assignments, participants will also be provided with personal development opportunities in specific areas of leadership including emotional intelligence, JM Family culture, and coaching.

While all rotations will take place at our locations in Jacksonville, Florida, graduates of the Development Program could be placed in an operations-based leadership role in either Commerce, Georgia or Jacksonville, Florida.

Rotational assignments will be chosen by the company and may include:

• Vehicle Processing Center (VPC) operations

• Parts And Distribution Center (PDC)

• Southeast Transport Systems (STS)

• Operations Support (Quality Assurance, Torque, Quality Engineer, etc.)

• Vehicle movement, Shuttles and 3rd party logistics/ labor (3PL)

• And other Southeast Toyota (SET) Business Units

Objectives:

• Instill a firm understanding of the culture and how it applies to each of the roles

• Develop essential leadership skills as defined in the JM Family Way for leadership model.

• Upon completion of the program perform at Key Contributor level or above as assessed by a panel utilizing the JMFW Behavior Evaluation tool.

• Deep understanding of facility wide KPI's and how each functional area impacts each metric

• Broaden knowledge base of key functional roles within the Vehicle Processing Center operations and how each role fits into SET as a whole.

Overall Operation:

• Develop both tactical and strategic levels of thinking

Qualifications:

• Bachelor's degree or equivalent work experience

• Demonstrated leadership skills, possess excellent communication skills, both verbal and written. Will be responsible for preparing documentation on associates and projects.

• Basic knowledge of Hoshin to support the company's goals in a collaborative and team-oriented approach.

• Previous or current Kaizen leadership / experience; demonstrated mindset to challenge the status quo and drive innovation.

• Demonstrated flexibility and ability to handle multiple priorities in a changing work environment.

• Proficient in Microsoft Office suite of products (Word & Excel) with demonstrated comfort level required.

• Strong, positive, interpersonal skills, with demonstrated comfort to address situations as needed effectively and appropriately supporting the company culture, while maintaining confidences as required.

• Able to work effectively as a collaborator - willing and able to work with other department supervisors and management as needed.

• Ability to adapt to a fast-paced, dynamic work environment.

• Eagerness to learn and contribute to the success of the team and organization.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.