Talent Acquisition Specialist - Dollywood Parks & Resorts - Full Time Year Round

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts, and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Talent Acquisition Specialist who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. We seek an individual who can bring the vision of the resorts to life. The right Talent Acquisition Specialist checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Talent Acquisition Specialist partners with team leadership and hiring managers to provide recruiting, selection, placement, and onboarding services for positions at all Dollywood Company properties. All of this will be done in a manner consistent with the mission, values and operating philosophies and standards of the Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Using UKG Recruiting software, maintain open job postings, telephone interview applicants, schedule interviews, decline applicants, initiate background checks, and launch online paperwork as determined by the Talent Acquisition SOPs, all in a timely manner

• Collaborate with assigned operating teams and hiring managers to develop and execute recruitment plans which will include but are not limited to:

• Sourcing & Marketing

• Candidate assessment

• Staffing trends

• Assist with executing recruiting programs to include but not limited to:

• Job fairs

• Special Group events

• College Recruiting & Intern Program

• High School Students

• Group Incentive Programs

• Maintain and adhere to ongoing interview schedule for hiring managers

• Initiate hiring process with internal and external applicants who apply and evaluate applicants by discussing job requirements and applicant qualifications with Hiring Managers

• Screen applicants by telephone utilizing a consistent set of questions pertaining to job qualifications

• Validate job descriptions prior to posting and maintain screening questions, candidate correspondence, hiring stages and applicant tracking status in UKG Recruiting software

• Assist with other HR events as needed

• Always maintain confidentiality to ensure that there is no release of information pertaining to Dollywood records, plans or any other matter without approval

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• High School Diploma or equivalent, Required
• College Degree, Preferred
• Proficient knowledge of Microsoft Office software
• Recruiting and Interviewing Experience, Highly Preferred
• Intermediate Excel Skills, Highly Preferred
• Type 40 WPM
• Knowledge of office equipment and computers
• Exceptional communication skills - written and verbal in English
• Flexibility to meet varying customer needs and to juggle multiple priorities daily
• Exceptional organizational skills
• Knowledge of employment law

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must maintain a professional appearance with good personal hygiene
• Must promote and support a "team" work environment by cooperating and helping co-workers
• Must be productive in a fast-paced, dynamic environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must show appreciation of others
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to perform duties consistently while creating a safe and secure environment for hosts and guests
• Able to be flexible and handle frequent changes in priorities
• Able to add, subtract, multiply and divide with accuracy
• Able to communicate effectively using standard English grammar and punctuation
• Able to tolerate various temperatures while working indoors and outdoors
• Able to meet the physical demands of the job
• Able to operate/drive a company vehicle with valid TN driver's license and insurance
• Able to lift up to 40 lbs

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.