Service Technician III

This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. § 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

We are Canyon AeroConnect - located in Prescott, Arizona. Canyon stands as one of the world's leading suppliers of avionic-standard aircraft communications, navigation and audio/intercom systems. Canyon's products have been widely adopted and proven in-service across a wide range of civilian, paramilitary and military fixed-wing and rotorcraft applications. Over the years, we've become known as the benchmark in aircraft tactical communication and audio equipment for Air Ambulance, Law Enforcement, SAR, EMS, Electronic News Gathering, Military and Marine applications. Products include digital and analog radio/audio management systems, Tac/Com, VHF/UHF radio systems, intercoms, data interface accessories, and aural warning generators.

Role purpose (position scope):

This individual performs maintenance, preventative maintenance, and modifications to avionics equipment IAW FAR Part 145 repair station regulations. S/he performs preliminary analyses, alignments, and moderate to complex troubleshooting, repair, and testing of electronics at a level the meets or exceeds the expected productivity in accordance with the manufactures approved data and the FAA certified repair station requirements. Individual must be able to meet all minimum standards within 90 days.

Key Responsibilities:

• Each technician must meet the standard job performance criteria and company policies in addition to the items below.

• Continued learning and skills building as required to support the business.

• Comply with all applicable Federal Aviation Regulations, ISO procedures, and Canyon AeroConnect policies and procedures.

• Read, interpret, and perform maintenance from electronic drawings and documentation to conduct maintenance tasks.

• Perform repair rework using solder equipment to acceptable IPC J-STD specifications.

• Inspect all assigned maintenance articles being worked and replacement materials for defects and proper identification.

• Record work performed in a complete and legible manner to ensure proper traceability.

• Work diligently to meet standard and expedited work deadlines as a participant in achieving on-time performance objectives and customer expectations.

• Participate and support in workplace audits and maintain test equipment calibration.

• Comply with lean work methods and keep workspace in a clean and orderly manner.

• Employees must be physically onsite to perform the essential functions of their jobs whenever they are scheduled to work

• Complies with the Canyon AeroConnect Code of Business Conduct and Ethics.

• Comply and uphold Canyon AeroConnect EH&S policies and standards.

• Support company warranty reduction and cost avoidance objectives.

• Support other Operations department activities to include production work as assigned.

• Regular & Reliable Attendance - Consistent physical presence is required to effectively perform the job duties necessary for the role to meet the business needs of the Repair Station.

• Other duties as assigned by manager.

Core Competencies:

• Advanced technician with experience repairing electronic devices specific to the local Canyon AeroConnect facility
• Experience on a variety of electronics with moderate to advanced electronics troubleshooting proficiency
• Must be highly productive and able to meet department productivity goals
• Regular & Reliable Attendance to meet the business needs and goals of the Repair Station
• Computer proficiency

Level III - Senior (Highly Skilled)

• KNOWLEDGE - Full knowledge of the job. Complete acquaintance with and understanding of the general and detailed aspects of the job, and their practical applications to problems and situations ordinarily encountered.

• SKILL - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of routine and non-routine tasks.

• COMPLEXITY - Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations. Resolves most questions and problems and refers only the most complex issues to higher levels.

• DISCRETION/LATITTUDE - Works under general supervision. No instructions needed on routine work and general instructions given on new lines of work or special assignments. May assist in training Service Tech I and II. Occasionally considered informal coordinator of team tasks.

• MINIMUM EDUCATION & EXPERIENCE - A 2-year technical degree, certificate, or equivalent education in electronics or avionics technology; 5 or more years of technical (component-level) bench repair experience; FCC license preferred; Eligibility to hold a 14 CFR Part 65 FAA Repairman certificate

Key Measures and Milestones:

• Excellent productivity and on-time delivery performance
• Regular attendance
• Excellent quality performance
• FAA regulatory and company policy compliance
• Support customer satisfaction objectives
• Meet or exceed training assignments

Physical Demands:

• Light to moderate physical / lifting of products may be required up to 20lbs 20% of the time.
• Manual dexterity and excellent hand/eye coordination needed for use of small hand tools, including soldering 100% of the time.
• Vision sufficient to work with small components down to the size of a grain of sand as well as differentiate colors 100% of the time.
• The technician may be exposed to various lighting and odors 20% of the time.
• May at times be exposed to chemicals and must use the proper PPE as a requirement to protect eyes, nose, and skin from contact 100% of the time.
• Consistent physical presence is required to effectively perform the job duties necessary for the role, such as immediate availability for team collaboration
• Must be physically onsite to perform the essential functions of their jobs whenever they are scheduled to work
• Must be able to read, write, speak, and understand the English language 100% of the time.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

Work Environment:

• Climate controlled, well-lit, and secure office/shop environment
• 40-hour work week with overtime as needed to support on-time delivery

This job description is not intended to be all inclusive of every job function, duty and responsibility. Duties may increase, decrease and/or change as deemed necessary to support the department operations.