Information Management Analyst Senior

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Employer:  USAA Federal Savings Bank

Duties: Identify and manage existing and emerging risks that stem from business activities and the job role. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled. Follow written risk and compliance policies and procedures for business activities. Leverages advance data management knowledge in support of one or many of the information management practices. This person may be acting in a steward capacity or considered a support role with expertise for the information steward as needed. Tasks include any of the items noted below: Identify and implement process improvements. Lead discussions with cross-functional teams. Align best practices and tools based on business needs. Responsible for the update of Information Asset Inventories and validation to ensure data and assets are classified appropriately. Champion and support delivery of information in accordance with Information Governance standards and data management practices. Integrate Information Management practices into existing processes including ability to incorporate data management practices into new and emerging information technologies. Review and validate metadata repository and metadata association. Improve metadata to add additional value to the organization. Support Data Lineage collection and stitching to ensure complete end to end data flow of critical data. Review, validate, and record data quality information including data quality rules, thresholds, and standard metrics of quality for data elements that support critical business processes. Development of controls to mitigate data quality risks including data quality plan development, implementing data quality rule checks, monitoring data quality results, reports and dashboards, as appropriate. Identify and maintain data quality corrective action plans. Support compliance assessment process by reviewing and documenting failures from data quality compliance assessment checks. Analysis of Root Causes to identify existing or merging risks. Identify opportunities to strengthen controls and reduce residual data quality risks. Recommend Master and Reference Data processes and procedures to align with Enterprise Policies and Standards. Create and maintain reference data in accordance to defined processes and procedures. Manage quality and maintenance of master data as it is created. Develop archiving and purging strategies and processes in steward capacity as needed. Partner with IT and Legal to ensure archiving and purging activities of data is in compliance with legal requirements. Support compliance assessment process by identifying and escalating items that may be a risk to the corporation. Partner with IT and other Information Management resources to define and implement Access Management strategies in alignment with Information Governance policies in a Steward capacity. Lead Privacy initiatives through classification and analysis of sensitive data. Ensure compliance and remediation of sensitive data in accordance to defined policies and processes as a steward. May telecommute.

Requirements: Will accept a Bachelors degree in Electronics Engineering, Business Analytics, Information Systems or related field and 6 years of progressive experience in the job offered or in an analyst-related occupation. Alternatively, will accept a Master’s degree in Electronics Engineering, Business Analytics, Information Systems or related field and 3 years of experience in the job offered or an analyst-related occupation. Position requires experience with:

• Executing Production Validation Number Controls and Audits;
• Requirement gathering;
• Data Profiling, Quality Analysis, Governance, and Reporting;
• Business Performance and Trend Analysis;
• Data Quality Rules Development using tools like SAS and IBM Infosphere Suit;
• Identifying Critical Data Elements and creating new and existing metadata terms and definitions;
• SAS programming and Analytics including: SAS Macros, SQL, SAS procedures, or SharePoint;
• Web Pages and SharePoint Designer;
• Information Analyzer;
• Information Governance Catalogue;
• SAS Enterprise Guide;
• Crystal Reports;
• Visual Basic Macros;
• Microsoft Office 2007 and 2010;
• HTML;
• ECIF Viewer;
• EBX Tool;
• Running Report and Data certification process including identifying Critical Data Elements and managing data quality and integrity;
• Running Metadata and Data Lineage operations, and facilitating designation of Authoritative Data Sources using Information Governance Tools;
• Performing data defect triaging, identifying data anomalies, and performing root cause analysis to determine cause of data breach or defects using Service NOW;
• Performing Data Analysis for operational and decision-making using SQL, Python or Tableau;
• Compiling, reviewing, and performing qualitative and quantitative data analysis, and summarizing large pools of sensitive and critical data for high level analysis;
• Defining risk reporting techniques and metric governance requirements including managing and monitoring of KRIs, KPIs and RAMs; and
• Data Management Systems and Structures including: DB2, Oracle, or SQL Server.

Worksite: 9800 Fredericksburg Road, San Antonio, TX 78288

Relocation assistance is Not Available for this position.

This position is eligible for the Employee Referral Program.

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Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.