Program Coordinator, Student Engagement And Outreach - Columbus Promise

Compensation Type: Salaried

Compensation: $52,000.00

Job Summary

The Program Coordinator, Student Engagement & Outreach for Columbus Promise is responsible for overseeing programs and services focused on advancing student engagement and sense of belonging through campus events and activities, student success programming, and academic enrichment. This position handles event planning; student outreach and engagement in-person, written, and via social media; and coordination and support for the student engagement team.

ESSENTIAL JOB FUNCTIONS

Program Coordination

• Works collaboratively with the Columbus Promise team to develop and implement programs, events, and initiatives in support of program goals, including but not limited to enhancing and increasing student engagement and sense of belonging, academic success, wellness, fostering learning, student development, and improving the student experience. Manages reservations, catering, vendor relationships, inventory of materials, and promotional content related to programming and events. Manages annual programming calendar.
• Provides planning and coordination for Columbus Promise programs and support services including Columbus Promise Orientation, Visit Days, Blueprint Days, registration, recognitions, celebrations, workshops, welcome week, etc. Collaborates with professional staff, student staff, and key internal and external Columbus State partners to plan, manage, and staff community-building programs throughout the year. Communicates with Columbus Promise Advisors and support networks regarding updates and student success planning.

Building Partnerships & Outreach

• Works closely with the Columbus Promise partnership (City of Columbus, Columbus City Schools, and I Know I Can) to recruit, enroll, and retain students to Columbus Promise at Columbus State. Build and maintains excellent working relationships with Columbus Promise Scholars, offering support and empowerment to develop skills, behaviors, and habits that contribute to success in college and beyond.
• Supports efforts to increase student engagement and involvement in Columbus Promise initiatives and throughout the College. Assists with developing a Promise Student Speakers Bureau, and opportunities for students to engage on-campus and off-campus.

Program Assessment & Data Analysis

• Engages in ongoing program evaluation based on data and student feedback with a focus on learning outcomes for Columbus Promise Scholars. Utilizes program data to track activities, evaluate effectiveness, to make recommendations for department changes, and improve ongoing scholar support. Collaborates with colleagues and leadership to align Columbus Promise components with college-wide retention.

Fiscal & Administrative

• Monitors the student tracking systems for student communication with support of Columbus Promise Advisors (Cougar Connect, Starfish, Wait While Queuing, etc.). Reviews and adheres to fiscal policies and procedures concerning the programming budget.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Other duties as required.

• Regular, predictable, and punctual attendance is required.

OTHER DUTIES & RESPONSIBILITIES

• Manages multiple assignments of varying complexity while meeting federal as well as internal regulations and procedures, with the ability to adapt to changing needs of the College and business partners.
• House include occasional evenings and Saturdays based on operational needs.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED

• Bachelor's Degree in a related field.
• Two (2) years of professional experience in higher education and/or event planning and communication.
• State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
• *An appropriate combination of education, training, coursework and experience may qualify a candidate.

KNOWLEDGE, SKILLS, & ABILITIES

Knowledge of: student development; academic assessment and advising practices; college and career readiness; Federal Financial Aid regulations and documentation; federal immigration regulations; international document verification; cultural diversity; college and community resources; policies and procedures of experiential learning programs, admissions, enrollment and financial aid; FERPA; college student development; college and community resources.

Skilled in: maintaining good public relations; effective communication and relationship-building strategies; event planning; problem solving; customer service; operating general office equipment; one-on-one and group college readiness instruction; creating and maintaining reports that track program results; execution of work plans; problem solving; attention to detail; maintaining documentation and records; general typing; application of job software programs and applications, and standard office practices and procedures; interpreting and implementing federal, state and common policies and procedures.

Ability to: effectively work with persons of varying cultures and backgrounds; work independently demonstrating initiative; actively listen and provide empathetic support; develop and maintain effective working relationships with associates, supervisors, job contacts and general public; utilize screen capture and video conferencing technology to conduct remote advising for students; exhibit a pleasant telephone manner; answer routine inquiries; maintain confidential and sensitive information; maintain accurate and complete work records; speak effectively to large groups; demonstrate flexibility.

PHYSICAL REQUIREMENTS

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into a computer. The employee frequently sits for periods of time, stands, and walks. Employee converses verbally or manually with others in person as well as by telephone. Vision demands include close, relatively detailed vision when focusing on a computer screen. Employee occasionally lifts up to 10 pounds.

WORKING CONDITIONS

• Typical office environment. Regular exposure to moderate noise typical to business offices.

CSCC has the right to revise this position description at any time. This position description does not represent in any way a contract of employment.

Full Time/Part Time:

Full time

Union (If Applicable):

Scheduled Hours:

40

Additional Information

In order to ensure your application is complete, you must complete the following:

• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.

Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.