Human Resources (HR) Business Partner - Healthcare

Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most –– at home.

Pinnacle Home Care, Florida’s largest Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for a Human Resources Business Partner to join our award-winning team.

Essential Job Functions/Responsibilities

1. Conducts weekly meetings with respective locations/departments.
2. Partners with line management, providing HR guidance when appropriate.
3. Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
4. Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.
5. Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal counsel as needed/required.
6. Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).
7. Responsible for management of internal career development.
8. Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
9. Provides HR policy guidance and interpretation.
10. Provides guidance and input on business unit restructures, workforce planning and succession planning.
11. Identifies training needs for locations/departments and individual Management coaching needs.
12. Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
13. Assists Management in the execution of Pinnacle’s Mission and Values in a manner that is consistent in practice and message among clinical and administrative personnel.
14. Ensures roster accuracy in conjunction with locations/departments and is responsible for submission of any and all employee status changes.
15. Communicates and aligns specific staffing needs with the Talent Acquisition Team.
16. Direct responsibility for facilitating and maintaining location/department Talent Action Plans.
17. This position will regularly travel to assigned locations/departments based on the needs of the business.

Position Qualifications

1. 3+ years of progressive Human Resources experience.
2. Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, employee relations, and federal and state respective employment laws.
3. Outstanding ability to communicate concepts clearly, concisely and effectively to management
4. Success in fast-moving, change management situations
5. Project management skills and experience
6. Prior experience working with teams across multiple geographies is a plus

Preferred Education and Experience

• Bachelor's degree and relevant industry experience.
• 5+ years of progressive Human Resources experience.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or ability to obtain certification within one year of employment.

Why Choose Pinnacle?

• Personalized, One-on-One Care: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.
• Growth & Stability: Over two decades as Florida’s largest home health agency.
• Ongoing Professional Development: Free Continuing Education Units (CEUs) to support licensure and career advancement.
• Competitive Benefits & Perks: Including Daily Pay (work today, get paid tomorrow!) and an employee referral program where you can earn rewards.
• Recognized Excellence: Ranked as a USA Today Top Workplace.
• Flexible Scheduling: Enjoy a schedule that aligns with your personal priorities.
• Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.

Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.

Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day. Apply now!