Data Operations & Compliance Specialist
FluentNew York, NY
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Job Description
Fluent is seeking an Data Operations & Compliance Specialist to oversee the day-to-day operations of our offshore team dedicated to business operations. In addition, the ideal candidate will collaborate with cross-functional teams (Sales, Marketing, Legal, Finance, Business Operations) to develop an understanding of existing processes, business and compliance needs to ensure seamless workflow while adhering to our internal controls.
What You'll Do:
- Oversee day to day operations of the Offshore team dedicated to business operations (order creation, campaign details update from ITPs, HubSpot to NetSuite system synch, sales classification of orders, planned billing process reconciliation etc.).
- Lead meetings and collaborate with Sales, Marketing, Account teams, Offshore, Finance, Legal on lead to client process and workflows (HubSpot/NetSuite, etc.).
- Own the day to day operations for the Deal Desk, ensuring efficiency and accuracy
- Own Legal tasks related to compliance, including managing the legal queue in NetSuite and HubSpot to ensure legal review of new and existing contracts.
- Liaise between internal leaders and Tropic representative (Vendor Management system) for vendor contracts.
- Control owner for specific internal controls related to business operations/legal compliance (monthly checklist items for financial close).
- Identify gaps in workflows and suggest improvements for process efficiency.
- Support with ad hoc projects as needed.