Photography Team Member - Dollywood Theme Park - Full Time Seasonal

At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day across all properties, all located in the Great Smoky Mountains of East Tennessee. Ask anyone who has visited Dollywood Parks & Resorts and they will tell you this place is different. It's not a difference that you can touch or see - it's a difference you can feel. We are seeking a Photography Team Member who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together and caring deeply about our brand. This person also brings a spirit of fun, authenticity, collaboration, creativity and genuine hospitality to the lives of our guests.

We want to work alongside someone who acts as an extension of our mission, values, and culture. This individual is driven to create meaningful experiences for our hosts, guests, and community while ensuring the success and profitability of our unique offerings. They also bring fun, authenticity, collaboration, creativity, and genuine hospitality to their life and work. The right Photography Team Member checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

This position provides friendly and efficient guest service while taking, processing and selling high quality digital photos. All to be done in a manner consistent with the Mission, Values, and Operating Philosophies of The Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Approach guests and offers photo services in a friendly manner
• Deliver high quality images to guests, accurately setting camera settings prior to shooting photos
• Compute sale prices, total purchases, receive and process payments, and balance cash drawer utilizing a POS register all while ensuring proper handling of customer credit card information in compliance with PCI standards
• Assist guests by answering questions and providing product information
• Ensure the photo booth is stocked, clean, prepared and organized
• Handle all equipment safely with care and promptly communicate equipment issues
• Demonstrate effective salesmanship techniques
• Comply with all department and park specific policies, legal requirements, dress code standards, procedures, and initiatives
• Represent Dollywood in a positive manner by being friendly and courteous to guests. Ensuring 100% satisfaction with their park experience
• Follow all host Safety Standards and General Safety Training guidelines and use associated injury prevention measures
• Suspend operations when continuation would be inconsistent with Safety Standards or Procedures or presents a safety hazard to Guests or Hosts

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Age Requirement: Must be 14 years of age or older
• Previous experience in the retail or service environment preferred but not required.
• Must possess strong motivational and servant leadership skills
• Must be able to critically process situations and react quickly while using good judgment
• Excellent communication, analytical, and problem-solving skills
• Must be willing to adapt to changes, policies, and procedures
• Must have a proactive mindset with a high sense of urgency
• Must be able to pass a basic math test.

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must be committed to continuous improvement
• Must maintain a professional appearance with good personal hygiene
• Must promote and support a "team" work environment by cooperating and helping co-workers
• Must be productive in a fast-paced, dynamic environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must show appreciation of others
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to perform duties consistently with creating a safe and secure environment for hosts and guests
• Able to be flexible and handle frequent changes in priorities
• Able to add, subtract, multiply and divide with accuracy
• Able to communicate effectively using standard English grammar and punctuation
• Able to tolerate various temperatures while working indoors and outdoors
• Able to meet the physical demands of the job
• Must have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Able to work with a diversified workforce and to maintain a good working relationship with coworkers
• Able to handle and manage large sums of money accurately and responsibly
• Able to perform basic math functions
• Able to solve problems with minimal supervision
• Able to utilize strong verbal skills
• Must have manual dexterity necessary to complete all job duties
• Able to constantly traverse within properties to gain access to multiple photo site locations
• Able to lift/carry up to 50 lbs.
• Able to constantly work in all outdoor weather conditions

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.