Customer Service Professional

Spring-Green Lawn CareSaint Charles, Missouri

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Job Description

We are Hiring!

Benefits/Perks

Flexible Schedules
Competitive Compensation
Careers Growth Opportunities
Health Insurance
Vacation
Paid holidays
Weekly paycheck

Company Overview

For more than 40 years, Spring-Green has been beautifying America’s neighborhood lawns and landscapes, and we are proud to stand behind our work.

We encourage personal and professional growth, which supports our standards of quality, service, professionalism, and value.

Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.

Job Summary

Under the direction of the Office Manager, answering service questions via phone calls, emails, and text. Communicating with branch personnel to assist in resolving service issues, selling lawn care services, and qualifying leads. Other duties include; performing collection calls, completing property measurements, following up on sales leads, scheduling appointments.

Responsibilities

Answer inbound sales calls, thoroughly explaining available and recommended services in response to marketing efforts, customer inquiries, and property evaluations.
Explain lawn care services, quote prices, and use selling techniques to encourage customers to buy.
Develop the knowledge and ability to communicate the selling points of all Spring-Green services and how each service could benefit the customer
Scheduling appointments
Supporting employees in the field.

Qualifications

A high school diploma or general education degree (GED) required
Some college coursework in Business, Sales, Marketing, Communications or related subject matter preferred
Minimum two to three years of sales and customer service/call center experience; or equivalent combination of education and experience
Strong computer skills
Quick learner
Able to work independently and take initiative.
Able to follow directions.
Detail oriented
Enjoy working in a fast paced, constantly changing environment.
Bilingual is a plus

Compensation: $16.00 per hour

For generations, Spring-Green has been beautifying neighborhood lawns and landscapes and enriching lives in the communities we serve. As your locally owned and operated neighborhood lawn care professionals, we take our community and environmental responsibilities seriously. We embrace the industry’s best practices to provide tailored lawn, pest and tree service recommendations that meet the specific needs of our customers, while delivering the highest quality of service.

_{Spring-Green Lawn Care Corp. is the franchisor of the Spring-Green® franchised system. Each Spring-Green® franchised business is independently-owned and operated by an independent franchisee performing services. If you are offered, and accept, a position with a Spring-Green® franchisee, you are employed by that franchisee, and NOT by Spring-Green Lawn Care Corp., nor any of its parents or affiliates. The hiring franchisee is solely responsible for all of its employment decisions including hiring, termination, discipline, compensation and benefits. Neither Spring-Green Lawn Care Corp. nor any of its parents and affiliates have any input or involvement in such matters. Any questions about posted positions or the hiring process must be directed to the Spring-Green® franchisee posting the position.}

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