VP-CST Citywide Clinical Program Supervisor

If asked to describe the culture at Metropolitan Family Services, we could do that in one word, COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do. 

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are currently looking to fill a VP-CST Clinical Program Supervisor role at our Metropolitan Peace Academy (MPA) office.

SALARY: The average starting salary for this position will fall in the range of $80,000 and $90,000 annually. Where candidates fall in this range will be based on skill and experience level.

ESSENTIAL JOB FUNCTIONS:

• Oversee all aspects of VP-CST program delivery to ensure fidelity to the VP-CST model, integrating behavioral health, case management, and violence prevention interventions.
• Lead regular VP-CST team meetings to review participant progress, address barriers, plan interventions, and monitor overall program performance.
• Maintain staff caseloads at a maximum of 5, supporting individualized, high-quality service delivery.
• Provide regular clinical supervision, case consultation, and coaching to frontline staff delivering VP-CST services, ensuring use of cognitive-behavioral and trauma-informed assessments and screenings.
• Conduct and review comprehensive biopsychosocial assessments, trauma assessments, and safety/risk plans for program participants as needed.
• Oversee staff documentation to ensure accuracy, completeness, and compliance with agency, partner, and regulatory requirements.
• Monitor and evaluate staff delivery of individual, group, and community-based interventions to ensure alignment with VP-CST core elements and standards.
• Serve as primary resource for crisis consultation and directly support intervention planning for complex or high-risk cases.
• Develop and maintain collaborative partnerships with community organizations, hospitals, justice systems, and local stakeholders to advocate for participants and reduce systemic barriers.
• Promote equity, inclusion, and culturally responsive practices across all aspects of program delivery.
• Represent VP-CST at stakeholder meetings, multi-agency collaborations, and serve on regional or agency-wide committees to advance community violence prevention efforts.
• Ensure compliance with partner and MFS policies and procedures and programmatic expectations.
• Other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES:

• Superior skills in engaging and supporting families and communities impacted by violence and trauma.
• Strong clinical skills in assessment, trauma-informed care, and evidence-based behavioral interventions aligned with the VP-CST model.
• Ability to work effectively with diverse individuals, families, and groups, maintaining a culturally responsive and equitable approach.
• Conflict resolution and de-escalation skills, with the ability to remain calm under pressure in sensitive or crisis situations.
• Skilled in completing structured assessments and screening tools (such as PHQ-9, GAD-7, or agency-specific clinical intakes).
• Presentation and group facilitation skills; able to deliver psychoeducation workshops or community trainings on behavioral health and violence prevention topics.
• Competence in supervising documentation to ensure compliance with agency, partner, and regulatory standards.
• Ability to maintain consistent community-based services, often in partnership with outreach workers, hospitals, or justice systems, to stabilize and support participants.

QUALIFICATIONS:

• Bilingual in English/Spanish or another language prevalent in the service community preferred.
• Experience supervising staff in community-based violence prevention, behavioral health, or trauma-focused programs for adults and families preferred.
•  Familiarity with Medicaid documentation, performance-based contracting, and meeting service benchmarks 
• preferred.
• Understanding of trauma-informed care principles, behavioral interventions, and violence dynamics in urban communities 
• preferred.
• Experience providing or supervising drug and alcohol screening, assessment, linkage, and integrating substance use interventions for dually diagnosed clients, or willingness to be trained in these areas 
• preferred.
• Strong relationship-building skills with the ability to engage individuals and families who may initially be reluctant to participate 
• preferred.

• Master’s degree in social work, Counseling, Psychology, or a related field from an accredited college or university required.
• 5 + years of post-graduate clinical experience in counseling or social work, with demonstrated progression in responsibilities required.
• Current Illinois Licensed Clinical Professional Counselor (LCPC) or Licensed Clinical Social Worker (LCSW) required.
• Must become IM+CANS certified within 3 months of hire and maintain re-certification annually required.

ADDITIONAL REQUIREMENTS:

• Satisfactorily pass all relevant screenings and criminal background checks.

TRANSPORTATION/TRAVEL REQUIREMENTS:

• Driving for work required with a personally owned vehicle. Travel between sites required.

PHYSICAL DEMANDS:

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here!

Some highlights include:

• Blue Cross and Blue Shield Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered!

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.