Communications Officer 1, 2, Or 3

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Job Posting Title:

Communications Officer 1, 2, or 3

Position Type:

Classified

Department:

LSUAM FA - CSPER - Police- Spprt- Title IX/CARE (Sarah McBride Drake (00010129))

Work Location:

0101 University Public Safety Building

Pay Grade:

Job Description:

This position is a non-commissioned law enforcement position in which incumbent serves as a Communications Officer in the Communications Unit of the LSU Police Department.

This position descriptions describes the typical duties/work setting of the job. The actual duties and percentage effort/duty for a position listed on the position description may vary slightly and the incumbent may be required to perform other duties as assigned. Job Distinctions: Communications Officer 1: Entry Level; Communications Officer 2: Experienced; Communications Officer 3: Advanced.

The physical area covered by the department includes the campus with over 250 principle buildings located on more than 200 acres, and additional facilities (South Campus, FETI, Rural Life Museum, Hilltop Arboretum) located off campus in Baton Rouge. Work shifts designed to best supplement the Uniform Patrol Division in their mission to provide safety to the campus population.

Job Duties:

Provides constant communication services, and accesses sensitive LE information for the department, other LE agencies, or authorized personnel. Operates/monitors multiple radio, computer, and telecommunications equipment specific to the LSU Police Department. Uses surveillance camera system for LSUPD specific, campus-wide, and satellite locations to assist responding units. (20%)

Maintains proficiency as LLETS Operator. Utilizes information from NCIC/LSUPD/local/state/federal agencies. monitors fire/burglar alarms, status of field personnel by radio, dispatching LE personnel to related situations. Conducts confidential inquiries into highly sensitive computerized files. Communications Officer 2: Conducts confidential inquiries into highly sensitive computerized files. Communications Officer 3: Trains subordinates on communications related training. (20%)

Routinely accesses the Radio System, University Mainframe Database, and RMS/CAD. Receives, analyzes, prioritizes, and initiates response to complaints/incidents requiring immediate attention. Receives information by telephone/teletype/2-way radio, transmits to appropriate personnel. (20%)

Receives/transmits information on motor vehicle accidents/fatalities/hazardous conditions. Processes drivers license ID, motor vehicle title/registration ID, wanted/missing persons ID, stolen property ID, criminal history info, and wrecker/ambulance services. Assists walk-ins on emergency/police situations, complaints, directions, lost/found, report requests, background and other. (20%)

Reports directly to the Communications Unit Sergeant or supervisor of a higher rank. Assigned to the Communications Unit of the LSU Police Department. Serves primarily as a communications radio/computer dispatcher in constant communication with law enforcement official, parking and traffic officials, and civilians. Communications Officer 3: Trains lower level Communications Officers and manages projects as assigned by supervisor. (15%)

Assist with traffic control/direction for sporting events or other large special events on campus. (5%)

Additional Requirements

Must have obtained eighteenth birthday at time of appointment. Per PS-18 this position is deemed essential to campus operations and will be required to report to or remain on campus during times of emergency or closure. Due to the nature of the position and/or position responsibilities, this position shall be subject to drug/alcohol testing in accordance with University Police Statement 67.

Minimum Qualifications:

Communications Officer 1:

MINIMUM QUALIFICATIONS:

Six months of experience in transmitting and receiving messages by radio or in administrative services; OR

Six months of training in a business or clerical-related curriculum in a business school or technical institute; OR

Fifteen semester hours of college training.

NECESSARY SPECIAL REQUIREMENTS:

All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.

An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

Communications Officer 2:

MINIMUM QUALIFICATIONS:

One year of experience in transmitting and receiving messages by radio or in administrative services; OR

One year of training in a business or clerical-related curriculum in a business school or technical institute; OR

Thirty semester hours of college training.

NECESSARY SPECIAL REQUIREMENTS:

All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.

An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

Communications Officer 3:

MINIMUM QUALIFICATIONS:

Two years of experience in transmitting and receiving messages by radio or in administrative services; OR

One year of training in a business or clerical-related curriculum in a business school or technical institute plus one year of experience in transmitting and receiving messages by radio or in administrative services; OR

Thirty semester hours of college training plus one year of experience in transmitting and receiving messages by radio or in administrative services.

NECESSARY SPECIAL REQUIREMENTS:

All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement within six months of employment.

An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.

Job Competencies:

Communications Officer 1:

Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.

Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

Managing Resources: The ability to ensure resources such as time, money, and people are utilized appropriately to result in maximum business value.

Using Data: The ability to use relevant and valid data to inform a recommendation for action.

Communications Officer 2: Not required

Communications Officer 3: Not required

Louisiana State Civil Service Job Details:

Communications Officer 1: http://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=171290

Communications Officer 2: http://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=171300

Communications Officer 3: http://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=161060

Additional Job Description:

Competencies:

None

Special Instructions:

Please provide a resume and three professional references, including name, title, phone number, and e-mail address.

For questions or concerns regarding the status of your application or salary ranges, please contact Sgt. Sarah Drake at sdrake1@lsu.edu.

A permanent or probationary internal employee who is appointed to another position following certification from an open competitive eligible list is considered a new employee in the new position and shall serve a probationary period of six months.

Posting Date:

July 30, 2025

Closing Date (Open Until Filled if No Date Specified):

August 6, 2025

Additional Position Information:

Background Check- An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits- LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University's partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N):

LSU is an Equal Opportunity Employer.

HCM Contact Information:

For questions or concerns related to updating your application with attachments (e.g., resumes, RS:17 documents), date of birth, or reactivating applications, please contact the LSU Human Resources Management Office at 225-578-8200 or email HR@lsu.edu. For questions or concerns regarding the status of your application or salary ranges, please contact the department using the information provided in the Special Instructions section of this job posting.