Risk Management Claim Technician

Classification: Exempt

 

Job Summary: We are looking for a Claims professional to help manage our casualty claims – workers’ compensation, auto liability, and general liability. The position supports our Risk Management department and will perform a wide variety of risk and insurance functions. The Claims Specialist position reports to the Risk Manager and is based in Salt Lake City, Utah. The position will have an oversight of Alsco’s TPA (third party administrator) for a combination of workers’ compensation, auto liability and general liability claims. The role includes coordination of information flow between Alsco branch and region personnel, claim adjusters, attorneys, and others to resolve claims in a friendly and professional manner. A working familiarity with Risk Management Information Systems (RMIS) is expected.

About Us:

We are Alsco Uniforms. We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It’s our job every day to make every aspect of the customer experience better. Whatever our customers need, Alsco Uniforms finds the answers that work for them.

Our employees are the heart and soul of Alsco Uniforms. As a result, we have a long history of strong financial performance, continuous improvement, and customer service. We’re seeking driven professionals with ambition to grow within our company. We’d love to talk to you about how you can fit into our team of diverse individuals and how your hard work will be rewarded with competitive pay and benefits and ongoing career development.

Join our team and build your career with Alsco Uniforms!

Our full-time employees enjoy:

• Medical, Dental, Vision, FSA/HSA       
• Life Insurance, Disability Insurance
• Vacation, Sick Time, Holidays
• Choice of Global Cash Card or Direct Deposit
• Career Advancement
• Learning & Development Opportunities
• Inclusive and Diverse Team Environment

 Essential Functions:

• Experience working with workers’ compensation, auto liability and general liability claims
• Promote Alsco’s Mission, Vision, and demonstrate Alsco’s Values
• Help achieve Risk Management Team’s annual objectives 
• Work within Alsco’s and TPA’s RMIS (risk management information system)
• Monitor large and difficult claims
• Where appropriate, authorize reserve increases and settlement amounts
• Organize and coordinate with TPA regular claim reviews
• Assist in the administration of Alsco’s RMIS
• Develop and provide training on claims reporting and use of RIMS
• Ensure accurate and useful loss reports are being sent to and received by Branch, Region, and Senior management, including foreign Country claims
• Perform a variety of claims and risk related duties as assigned, to support Alsco’s risk management programs
• Answer and direct inquiries from facility managers regarding insurance claims
• Aid in incident investigations and in legal discovery requirements
• Participate in claim settlement negotiations and mediations
• Responsibilities may change based on the needs of the company
• All other duties as assigned

 Qualifications:

•  2 - 5 years of experience performing duties similar to those listed above
• Strong Microsoft Office skills
• Knowledge of casualty insurance basics and experience with claims adjusting
• Strong analytical skills that aid in solving problems in a positive and proactive manner
• Aptitude for innovative technology solutions
• Demonstrated initiative and the ability to be productive without close supervision
• Strong interpersonal and communication skills (verbal and written)

 Education Requirements:

• Bachelor’s degree – or – High school graduate with exceptional experience
• Willingness to pursue related designations (AIC, ARM, …)

 Physical Requirements: 

Environmental Conditions:

• Office environment.
• Regular branch visits will include walking and may include stairs 

Travel Requirements: 

• Occasional branch visits and claim reviews 4-6 times a year throughout the US

 

For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.

Alsco Uniforms is an Equal Employment Opportunity Employer.

Candidates are considered for employment with Alsco Uniforms without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran), or other classification protected by applicable federal, state, or local law.

 

Revised date: 5/19/2025