Director Service Line Management - Mill Liners

Key Responsibilities

Strategic Leadership & Organizational Management

• Develop and execute a global strategy for milling consumables.
• Identify market trends, competitive threats, and growth opportunities.
• Oversee P&L, budgeting, and resource allocation for the global product line.
• Lead a global matrix team to foster collaboration across Sales areas and functions
• Mentor talent, drive performance management, and build succession pipelines.

Product & Innovation

• Own the end-to-end product lifecycle.
• Work closely with R&D to prioritize investments aligned with customer needs.
• Champion innovation in materials science, digital solutions and sustainability.

Commercial Excellence

• Drive with Sales to develop pricing strategies, value propositions, and key account plans.
• Enable technical teams to support complex customer solutions

Operational & Quality Governance

• Ensure manufacturing standards (quality, cost, delivery) are met with Operations teams.
• Drive continuous improvement in product design, sourcing, and supply chain resilience.
• Mitigate risks (raw material volatility, geopolitical disruptions).

Leadership Experience Required

• 10-15+ years in industrial/consumables sectors (mining, cement, heavy equipment). Experience in mill lining / milling consumables is a must
• Proven global leadership: Managed teams across ≥3 regions; navigated matrix structures.
• P&L ownership: Experience managing portfolios >xxM revenue.
• Technical background: Engineering or materials science exposure (e.g., metallurgy, tribology).
• Product management: Launched and scaled consumable products globally.
• Business Development / M&A : Successful implementation of business development activities including inorganic growth

Core Competencies & Skills

Strategic Agility: Balance long-term vision with tactical execution. Global Influencer: Bridge cultural gaps, align stakeholders, and drive consensus. Technical Acumen: Understand milling processes, wear mechanisms, and material science. Commercial Savvy: Translate technical features into customer value. Talent Developer: Build high-performing, psychologically safe teams. Crisis Management: Navigate supply chain disruptions or quality incidents. Data-Driven: Proficient in analytics (e.g., cost modeling, market intelligence).

Education

• Mandatory: Bachelor's in Engineering (Metallurgy, Materials Science, Mechanical) or Business.
• Preferred: MBA or advanced technical degree.