Coordinator Facilities and Building (In-Office)

As a member of the (Facilities/IT Services Team) you will join an incredibly talented and hardworking (support) department dedicated to (providing comprehensive services to over 60 facilities) to advance BakerRipley’s impact in the Houston region. The Facilities Management Department is committed to providing a quality and safe environment for our customers, employees and visitors and demonstrating stewardship of the physical assets of the Agency. Our mission is to anticipate and provide the physical environment which enables the Agency to achieve its objectives in bringing resources, education, and connection to under-served communities.

Job Duties

• Professional Service: Provide a higher level of professional service to ca positive encounter and outcome. 
• Information and Guidance: Serve as a knowledgeable resource for building information, including directions, amenities, and building policies. 
• Issue Resolution: Address and resolve building-related concerns, complaints, and questions from stakeholders. 
• Building Maintenance and Audits: Assist with building maintenance audits and document data. 
• Education and Training: Educate stakeholders on building equipment, procedures, and workplace etiquette. 
• Meeting Room Management: Manage meeting room reservations and ensure spaces are properly set up. 
• Customer Service: Provide exceptional customer service to internal and external clients. 
• Communication: Maintain regular communication with stakeholders and relevant teams to address concerns and ensure efficient resolution. 
• Record Keeping: Keep records of complaints, feedback, and service requests, and communicate findings to management. 
• Reporting: Efficiently report any maintenance, IT, or health and safety concerns.