Pharmacy Technician - Specialty Pharmacy

10 Nationwide Children's HospitalColumbus, Ohio

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Job Description

Overview:

This position is for a pharmacy technician with the specialty pharmacy team. Pharmacy technicians work in a call center and pharmacy environment completing patient/caregiver outreach for refill and delivery coordination in addition to technician-specific duties to support specialty pharmacy operations. They also work in the pharmacy preparing packages to be delivered to patients. It's Monday-Friday with varying hours from 7:30 am to 5:00 pm based on the shift. There are no holiday/weekend requirements. Additionally, it is a hybrid position after 90-day training period with technicians rotating on site routinely to work in the packaging shift.

Job Description Summary:

The Pharmacy Technician II – Specialty Pharmacy position exists to provide technical expertise in the specialty pharmacy. The position supports the pharmacy by making patient calls, working on prior authorizations, preparing medications for delivery, and completing technician-related duties. This role is primarily based in a call center role and will also staff in the Outpatient Pharmacy on a routine basis.

Job Description:

Essential Functions:

Accepts prescription, establishes billing/patient charges, documents patient’s allergies correctly, interprets and enters information regarding the outpatient prescription into the computer system
Serves as call center agent: answers the telephone and assists caller or forwards to appropriate individual (pharmacist, pharmacy administration, etc.). Places outbound calls to patients to schedule prescription deliveries.
Prepares shipments appropriately to ensure drug stability during transit.
Acts as a prior authorization subject matter expert: monitor, follow-up with and record all insurance prior authorizations and re-authorizations required by payers to help ensure compliance and continuity of treatment. Helps support the appeal process to overturn insurance denials and/or benefit exclusions when needed.
Works on patient’s behalf to identify and assess reimbursement coverage options for those with insurance and coordinate and/or investigate financial options for those without insurance.
Manages pharmacy stock, including ordering and organizing and notifies pharmacist or inventory coordinators of any problems or concerns

Education Requirement:

High school diploma or equivalent

Licensure Requirement:

Board of Pharmacy technician license

Certifications:

Completion of a pharmacy technician program, two years of experience as a pharmacy technician (preferably in a setting appropriate for the position, e.g. outpatient, hospital, etc.), experienced NCH Outpatient Pharmacy Technician in good standing, or a bachelor’s degree
Certification as a pharmacy technician or documented passing score on certification exam prior to start date

Skills:

Demonstrated skills in algebra by passing score on math competency administered on site

Experience:

Minimum 1 year of experience as a pharmacy technician preferred.

Physical Requirements:

OCCASIONALLY: Biohazard waste, Interpreting Data, Lifting / Carrying: 11-20 lbs, Machinery, Pushing / Pulling: 0-25 lbs, Sitting

FREQUENTLY: Bend/twist, Communicable Diseases and/or Pathogens, Decision Making, Lifting / Carrying: 0-10 lbs, Problem solving, Squat/kneel

CONTINUOUSLY: Audible speech, Chemicals/Medications, Color vision, Computer skills, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Peripheral vision, Reaching above shoulder, Repetitive hand/arm use, Seeing – Far/near, Standing, Walking

Additional Physical Requirements performed but not listed above:

(not specified)

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"