Transportation Brokerage Program Manager

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you're looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

Department: Transportation Brokerage

Location: Lakeland, FL

Schedule type: On-Site

Position Description

The Program Manager, Transportation Brokerage, supports the continuous improvement efforts of Saddle Creek Transportation operations. The Program Manager trains members of internal teams, maintains standard operating procedures for transportation brokerage operations, and completes other tasks as identified. The Program Manager assists the Sr. Program Manager and Director of Transportation with development and planning for strategic growth of the department and business. The Program Manager is accountable for performing their duties consistently.

Responsibilities

• Implement and execute strategic programs to drive profitable growth in alignment with company's goals
• Ensure accurate and timely preparation, processing, distribution, and retention of all transportation records and reports
• Provide pricing support in collaboration with management and the transportation solutions teams
• Maintain pricing for all needed business types (new, RFP, and ongoing)
• Maintain high functionality within Saddle Creek Transportation systems including Transportation Management System (TMS), Carrier Load Boards, Customer Quoting Software, Customer/Carrier Portals, and Microsoft Office
• Develop strong relationships with various Saddle Creek departments (transportation fleets, warehouse operations, corporate teams) and clients
• Work with operations teams to conduct trainings including but not limited to internal systems, carrier negotiations, customer management, brokerage administration and coordination
• Support and participate in company's and department's Lean programs including contributing to VSMs, Gemba Walks, and 5S
• Provide support for new business and existing department including carrier development, setting carrier rates, go-live execution, and operational duties

Qualifications

• Bachelor's degree preferred
• High school diploma or GED equivalent required
• 5+ years of experience within the transportation brokerage field
• Previous work experience leveraging MS Office programs including Excel, Word, PowerPoint, and Teams

Knowledge, Skills and Abilities

• Possess strong project management skills
• Ability to work in a fast-paced environment
• Effective critical thinking and analytical skills
• Ability to stay organized while managing deadlines and expectations
• Strong communication skills, both verbal and written
• Excellent communication skills with all levels within the organization and customers
• Ability to read, interpret, and execute reports, technical procedures, statements of work, business requirements documentation, and government regulations

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Benefits:

• Benefits package including medical, dental, vision, HSA, and medical reimbursement

• Annual bonus eligibility

• 401(k) match

• Vacation and holiday pay

• Employee assistance and identity theft protection

• Career development and opportunity for internal promotions

• Tuition reimbursement for further education

• Company paid life insurance and short term disability

Saddle Creek is an Equal Opportunity employer and an Affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here. View the E-Verify Posting here.

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to Disability.accommodation@sclogistics.com and let us know your contact information and the nature of your request.