Project Support Specialist
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Job Description
Gunner is the Uncontractor! A premier home improvement company that delivers the customer experience every homeowner truly deserves. Gunner is #17 of New England’s fastest growing companies and most recently, our online roofing platform was named a winner of the Good Housekeeping’s 2024 and 2023 Home Renovation Awards!
We’re looking for a Project Support Specialist to join our fast-paced Operations team and assist our Project Management Coordinator in keeping projects running smoothly from start to finish!
Why This Role Is Exciting
As a key support player, you’ll help organize and track projects as they move from Sales to Operations. You’ll play a behind the scenes role in ensuring everything flows - from systems updates to homeowner communication and team coordination.
Why Work at Gunner?
We’re proud to have been named to Inc. Magazine’s Best Workplaces list two years in a row—a reflection of our commitment to a culture that puts people first. At Gunner, you’ll join a collaborative, driven team that’s passionate about doing great work and having fun while doing it.
What You’ll Do:
Entering and organizing project details in Monday.com
- Reviewing contracts and supporting the intake process
- Helping communicate with homeowners throughout the project lifecycle
- Collaborating with the Sales and Operations Team to fill in any gaps or resolve issues
- Routing projects to internal teams (procurement, permitting, finance)
- Assisting with scheduling field teams based on skill set and location
- Following up on timelines, logistics, and materials coordination
- Supporting CRM workflows across HubSpot,CompanyCam, and Monday.com
What You Will Bring:
Strong organizational skills and attention to detail
- Excellent communication and follow-up abilities
- Tech-savvy - you’re comfortable using CRM’s and project management tools
- A proactive mindset with a team first mentality
- Previous experience in an admin, ops or coordination role (bonus if in home improvement or construction)
- Must be fluent in a Mac-based work environment
Benefits:
Base salary $60,000 to $65,000
- An unmatched company culture!!
- 401K Retirement Plan (after 6 months) with company match
- United Healthcare (Health, Dental & Vision) with company contribution (after 60 days)
- Unlimited Vacation Day Plan (after 60 days)
- Company iPhone and MacBook