Office Specialist 2

Initial Posting Date:

07/24/2025

Application Deadline:

08/07/2025

Agency:

Department of Human Services

Salary Range:

$3,429 - $4,622

Position Type:

Employee

Position Title:

Office Specialist 2

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Seeking a fulfilling administrative position that allows you to make a difference? Step into the role of Office Specialist 2 at our Child Welfare agency, where your commitment to excellence will directly enhance the well-being of our community!

We are currently seeking an Office Specialist 2 to join our Child Welfare team based in our La Grande office.

Summary of Duties

As an Office Specialist 2, you will:

• Provide administrative and records support by assisting with front lobby operations, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.

• Issue and track gas cards, negotiable goods, and parent mileage reimbursements, accurately logging all transactions in OR-Kids system.

• Support protective services staff by entering case data and documentation into the OR-Kids database.

• Request and gather relevant records, including police reports, court documents, and physical or mental health records, as needed.

Learn more about our agency, Child Welfare Program.

Minimum Qualifications

• A valid driver's license and acceptable driving record are required for this position. AND

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR

• An associate degree in any field; OR

• An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Proven experience performing detail-oriented work with strong problem-solving and critical thinking skills.

• Demonstrated excellent verbal and written communication abilities, with a track record of being a dependable and responsive team resource. Demonstrated success in collaborative team environments.

• Experienced and skilled in managing multiple priorities and meeting competing deadlines effectively.

• Demonstrated proficiency in using computer systems and Microsoft Office applications, including Word, Outlook, and Excel.

• Experience being self-motivated and organized, with the ability to manage time efficiently, take initiative, and proactively assist others.

• Experience identifying when additional support is needed and comfortable seeking guidance when appropriate.

• Demonstrated experience being adaptable and flexible in responding to shifting priorities and changing work environments.

Attention all candidates!

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Working Conditions

• Work Locations: Offices and community sites.

• Travel: Occasional travel for meetings, trainings, and other case related activities.

• Hours: Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends.

• Physical Requirements: Occasional physical activity, including lifting up to 50 pounds.

• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.

• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.

• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans' preference:

• Veterans' preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans' preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).

• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95%.

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Yvette Medford. Please include the REQ# when corresponding.

• Email: yvette.c.medford@odhs.oregon.gov

• Phone (call or text): 541-709-0306

Come for a job. | Stay for a career. | Make a difference... for a lifetime!