Joybird Assistant Store Manager

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.
 
If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. 
 
WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Plays a role in laying the foundation for our retail business. Reports to the Store Manager and plays an integral role in ensuring our stores are exceeding sales expectations. Assists the Store Manager with building a team of stylists, executing processes and procedures that help Joybird consistently provide top tier customer service, and ensuring that the store exceeds defined financial performance targets

Job Description:

KEY RESPONSIBILITIES (other duties as assigned):
● Coach and mentor others and be a self starter able to identify problems and quickly implement solutions.
● Become an expert on the full Joybird catalog and provide style advice and product recommendations to suit a customer’s unique needs.
● Partner with the Store Leader to share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.
● Assist Store Leader with scheduling and payroll to effectively meet the needs of the business and company expectations.
● Maintain operational excellence assisting with implementation of key policies, procedures, training and initiatives with your team.
● Play a role in recruiting top talent for the team.
● In partnership with Store Leader, analyze KPIs and reporting to create business solutions and exceed sales targets.
● Open and close the store, execute system opening and closing procedures, and handle cash where appropriate.
● Lead, uphold and embrace Joybird’s mission and core values.

SCOPE & IMPACT:
This role is responsible for the performance of the retail showroom – targets currently ranging from $5 - $8M annually.

MINIMUM REQUIREMENTS:
● A leadership background- 1-3 years of retail or hospitality management experience
● Bachelor’s degree, or 5 years Industry experience preferred
● Travel as required - Must be able to work evenings, weekends, and holidays

PREFERRED REQUIREMENTS:
● A strategic thinker– You don’t believe in following a specific path to solve every problem and are comfortable making judgment calls. You quickly understand the issue and create solutions to improve the customer and employee experience.
● A skillful guide– You clearly walk the customer through their purchase and set expectations for delivery and your strong ability to display your expertise and exceed customer expectations means you’re the one shaping customers’ opinions of our brand.
● Results Driven -You seize every opportunity to create promoters and relish exceeding any goal put before you.
● A coach and mentor- You can motivate your team toward a common purpose through communication touchpoints, coaching and mentorship.
● On the front lines -You are energized by leading from the front

SUPERVISORY RESPONSIBILITIES:
None

PHYSICAL DEMANDS/WORK ENVIRONMENT:
● Ability to be mobile on the sales floor for extended periods of time
● You are able to lift and mobilize medium to large items up to 50lbs
● Uses appropriate equipment and safety techniques

COMPENSATION:

$65,000 to $72,000 annual salary plus commission

OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours:

40

Work Shift:

Benefits for employees in the US:

Benefit offerings to employee and their families include: Medical, Vision, Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time. More information can be found via: Benefits Guide for US Employees

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.