Office Coordinator - Addiction Center

Caresense Home HealthMount Penn, Pennsylvania

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Job Description

Position: Office Coordinator - Addiction Center

Qualifications

Applicant will possess insurance verification and precertification experience, basic understanding of drug and alcohol addiction, client scheduling, collecting co-pays, entering data into electronic documentation system, and a high level of customer service.

Hours

Monday-Thursday: 8.30 am - 5.00 pm

Friday: 8.00 am - 4.30 pm

Responsibilities

Greet clients at the front desk
Answer phone calls and emails
Scheduling new and existing clients
Provide information to relevant parties
Collect and organize paperwork
Verify client insurance
Enter information into the electronic billing system and scan to ensure it is entered at time of service
Enter client charges / payments into billing system
Maintain up to date referral log
Run weekly reports and assist counselors with follow up
Notify if clients are delinquent with payment
Submit weekly reports to central business in a timely manner
Order office supplies as needed
Update client lists in the electronic system
Lock all doors, file cabinets, and turn off lights.
Adhere to company policies and standards

Requirements

Must have two (2) years prior insurance verification experience to be considered.
Bi-lingual fluent in Spanish
High school diploma
Advanced computer skills, excel
Excellent communication skills
Ability to maintain confidentiality
Flexible working schedule required