Admin/Sales Support Coordinator

The Administrative and Sales Support Coordinator provide critical support for sales, CRM management, and transaction coordination, contributing to the success of the 55+ active adult community and aligning with the broader Massanutten Resort brand. The ideal candidate will have strong organizational skills, basic knowledge of real estate terms, and basic knowledge of CRM programs, e.g Salesforce. 

Duties/Responsibilities:                                                                                                                                                                                                                                                                         

• Office Management/Administrative Support
  
  • Manage daily office operations, including scheduling, organizing, and maintaining office supplies. 
  • Oversee financial management tasks such as budget tracking, payroll processing, and expense reporting. 
  • Provide administrative support to leadership and ensure smooth communication between stakeholders.

• Transaction/Contract/SMRM Support 
  • Assist with coordinating contracts, transactions, and related documentation to ensure accuracy and compliance
    
    
• Lead Management/CRM Support  
  • Respond to online inquiries and manage leads within the SalesForce CRM system. 
  • Leverage CRM tools to generate reports, track key metrics, and identify opportunities for lead conversion and detentions.          
  • Regularly interact with Bluestone Peak Consultants to build 
    
    
• Marketing, Event Planning, and Client Relations
  • Support marketing efforts by providing content for social media posts, newsletters, and client outreach campaign. 
  • Coordinate with the marketing team to develop content with Residential Marketing/CRM Manager and Interim CEC Manager. Budget plan, co-host, coordinate, and execute an Active Adult in their teams. 
  • Organize and manage events, including scheduling in collaboration with Residential Marketing/CRM Manager and Interim CEC Manager.
    
    
• Public Relations Client Employee Engagement 
  • Act as the "first face" of Bluestone Peak, greeting clients and visitors with professionalism wealth. 
  • Provide information about Bluestone Peak and Massanutten Resort offerings to clients and prospects. 
  • Serve as a central communication hub for other resort departments, including the CEC Manager, Construction, Marketing, and Hospitality Programming, ensure seamless information flow and alignment across all functions relative to the success of Bluestone Peak residential home sales. 

Why Work At Massanutten Resort? 

In addition to our competitive salaries and fun work environment, we also offer a fully comprehensive benefits package to all of our employees, including: 

• Comprehensive benefits package (for all employees including part-time and full-time) 
• Rewards and discounts at Massanutten Resorts and partner resorts across the globe via RCI Exchange Vacation Plan 
• On-the-job training
• Fun and inclusive work environment 
• Massanutten Resort is 100% employee owned! Resort employees become participants in the Resort's Companies, Inc. Employee Stock Ownership Plan (ESOP), a qualified retirement plan as soon as they work one hour. Benefit offered to full-time, part-time, and seasonal employees. 

As an equal opportunity employer, Resorts follows all applicable employment laws that prohibit discrimination on the basis of race (including traits historically associated with race, such as hair texture, hair type, and hair styles), color, national origin, sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), religion, age, genetic, information, disability, marital status, or any other bases protected by applicable federal, state, or local laws. This policy applies to all aspects of employment, including but limited to hiring, placement, promotion, transfer, separation, training, compensation, and benefits.