Program Aide

Department Statement:

The Watts College of Public Service embraces students and faculty dedicated to rigorous education and research in the service of social and economic change. Areas of expertise include improving the quality of life for individuals and families from all backgrounds; innovative approaches to public management; and nonprofit leadership and organizational effectiveness. We partner with that intent on addressing critical social issues and are confident that Phoenix and the State of Arizona can be exemplars for the future.

The School of Social Work is part of the College of Public Programs located at the Downtown Phoenix Campus. The purpose of the School of Social Work is to prepare professional social work practitioners who are committed to the enhancement of individual, family and group problem-solving capacities, and the creation of a more nurturing, just, and humane social environment.

Apply before 11:59 PM Arizona time the day before the posted End Date.

Job Profile:

Administrative Operations Specialist 1 Non-Exempt

Job Family:

Administrative Operations

Time Type:

Full time

Max Pay – Depends on experience:

$20.67 USD Hourly

Job Description:

Essential Duties:

This position will work with Project Coordinator to maintain and monitor Hotline 24/7. Work closely and collaboratively with stakeholders to plan, direct, organize, and execute against project requirements; identifies and acquires necessary resources and coordinates efforts by all parties to ensure timely delivery of project outcomes in accordance with sponsoring source's expectations. Assist the Project Coordinator with Hotline program goals and objectives. Assist with culturally specific program activities and Spanish language translations. Assist the Project Coordinator to develop and schedules program work in accordance with specifications and funding limitations; provide daily operations and coordinates activities of program along with the Project Coordinator. Assist the Project Coordinator to coordinate activities of program with inter-related activities of other programs, departments, or staff to ensure optimum efficiency and compliance with appropriate policies, procedures and specifications. Assist the Project Coordinator to prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies. Assist the Project Coordinator to evaluate program effectiveness to develop improved methods; devises evaluation methodology and implements; analyzes results and recommends and/or takes appropriate action. Reviews applications or other program documents independently or in conjunction with supervisor to determine acceptance or make decisions pertaining to program. Provide direct services to program participants, members and volunteers utilizing most appropriate promotional or marketing methods, such as individual letters, brochures, or presentations at meetings. Under the guidance of the Project Coordinator, develops, compiles, and writes communications and promotional literature for distribution such as newsletters, brochures or flyers; coordinates process from development through printing and distribution. Develops and facilitates workshops, meetings or conferences, coordinates logistics, scheduling and participant communications. Interacts and maintains liaison with clients and stakeholders and outside/community agencies in facilitating program objectives. Will answer AZ Human Trafficking Hotline calls when supervisees are not available and will have on-call responsibilities regularly.

Salary Range: $19.23 - $20.67 per hour; DOE

Desired Qualifications:

• Human trafficking lived experience.

  Experience in direct services for clients who have experienced homelessness, trafficking, addiction, mental illness or victims of crime.

  Spanish fluency in writing and speaking required.

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds. Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Ability to clearly communicate verbally, read, write, see and hear to perform essential functions.

Minimum Qualifications:

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Driving Requirement:

Driving is not required for this position.

Location:

Off-Campus: Phoenix

Funding:

Grant Funded

Instructions to Apply

Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$8105.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

A fingerprint check is not required for this position.