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Business Office Manager

Cottonwood Manor Assisted LivingGreen Bay, Wisconsin
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Job Description

 

🌟 We're Hiring: Business Office Manager with a Get-It-Done Attitude! 🌟 

 

Do you thrive in a role where you’re the go-to person for both structure and support? Are you equally comfortable managing budgets and payroll as you are greeting a resident with a warm smile or helping a team member find a quick answer? 

At Cottonwood Senior Living Assistant and Autumn Embers Senior Living Assistant and , we’re looking for a Business Office Manager who brings compassion, precision, and positivity to everything they do. This role is at the heart of our community—where administrative excellence meets meaningful human connection. 

👋 A little about us: 

We’re a fast-growing, well-established team who believe that culture is just as important as results. We like to work hard, laugh often, and celebrate wins—big or small. Our vibe? Think: professional and comfortable, but no one’s wearing a tie unless they want to. We value transparency, initiative, and people who treat others with respect. We believe in leading with kindness, working with integrity, and making every day a little brighter for the people we serve. 

What truly sets us apart is our people. We are committed to our core values embodied in CAPLICO:  

  • Customer Second  

  • Accountability  

  • Passion for Learning  

  • Love One Another  

  • Intelligent Risk Taking  

  • Celebrate  

  • Ownership  

By embracing these values, our employees feel valued and engaged, fostering personal and professional excellence. 

 

💼 What you’ll be doing: 

  • Overseeing business office operations including billing, payroll, and budget tracking 

 

  • Handling resident billing/accounts and working closely with families and staff on financial questions 

  • Partnering with the Executive Director to maintain compliance and streamline systems 

  • Ensuring smooth day-to-day operations and serving as a supportive resource to both residents and staff 

  • Acting as the go-to person for HR—onboarding, payroll coordination, and employee documentation or other HR needs. 

  • Ensuring smooth day-to-day operations and serving as a supportive resource to both residents and staff 

👀 You Might Be Our Perfect Fit If: 

  • You bring a blend of empathy and efficiency to everything you do 

  • You’re organized, detail-oriented, and love creating systems that work for everyone 

  • You’re a great communicator who can talk numbers with leadership and connect warmly with residents 

  • You’ve got experience in office or business management (senior living or healthcare a plus!) 

  • You can balance the big picture with the little moments that matter 

🎁 What we offer: 

  • Competitive salary & benefits 

  • A supportive team that values your ideas and initiative 

  • Flexibility where it counts (we trust grown-ups to manage their time) 

  • Opportunities to grow with us as we scale 

If you're ready to bring your skills to a place where they truly matter—to a community where people are seen, heard, and supported every day—we’d love to meet you. 

The employer for this position is stated in the job posting.  The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.  Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.  More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.