Front Office Representative

Seronda Networks is Hiring: Front Office Representative

About Us: At Seronda Networks, we offer more than cutting-edge solutions — we provide a place where you can grow professionally, collaborate with a passionate team, and work in an environment that values your unique contributions. Join us as we turn ideas into realities and build an exciting future together.

Location: Detroit, MI 

Working Hours: Monday to Friday

Salary Range: $42,580 - $47,980 per year

We are seeking a dedicated and professional Front Office Representative to join our dynamic team. In this vital role, you will be the first point of contact for our clients and visitors, acting as the face of our organization. Your exceptional communication and interpersonal skills will set the tone for our guests’ experience. As a Front Office Representative, you will be responsible for managing phone calls, welcoming visitors, and providing superior customer service to ensure that all inquiries and appointments are handled efficiently and courteously.

Responsibilities:

• Greet and assist clients and visitors in a warm and professional manner.
• Answer, screen, and redirect incoming calls to appropriate personnel.
• Maintain a clean and organized front office area, creating a welcoming atmosphere.
• Manage appointment scheduling and maintain calendars for staff members.
• Handle incoming and outgoing correspondence, including emails and packages.
• Provide information about services and products to clients and prospective customers.

Qualifications:

• High school diploma or equivalent; additional certification in office administration is a plus.
• Proven experience as a Front Office Representative, or similar role in a professional setting.
• Excellent verbal and written communication skills in English; proficiency in additional languages is a plus.
• Strong organizational and multitasking abilities to effectively handle various duties.
• Proficient in Microsoft Office Suite and other office management software.
• Exceptional customer service skills with a friendly and professional demeanor.

Benefits:

• Competitive salary with opportunities for growth.
• Health, dental, and vision insurance plans.
• 401(k) retirement savings plan with company match.
• Paid time off and holidays.
• Ongoing training and professional development.
• A positive, team-oriented work environment.

If you’re ready to start your career in customer service and want to be part of a company where you can thrive, apply now to join Seronda Networks as an A Front Office Representative!

Seronda Networks is an equal opportunity employer committed to diversity and inclusion.