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Front Office Assistant

Hera Women's HealthLas Vegas, NV

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Job Description


Position: Front Office Assistant
Location: Las Vegas, NV
Type: Full-Time


Company Overview
The Ob-Gyn Center is a well-established medical practice in Las Vegas committed to providing high-quality, compassionate healthcare. Our team is dedicated to improving the health and well-being of women in our community.

Position Summary
We are seeking a Front Office Assistant who is detail-oriented, organized, and customer-service driven. As the first point of contact for patients, this role plays a key part in ensuring a positive experience while supporting the day-to-day administrative operations of the office.

Key Responsibilities
  • Greet, register, and check-in patients in a professional and friendly manner
  • Process patient check-outs and schedule follow-up appointments
  • Answer phone calls, address inquiries, and schedule appointments efficiently
  • Verify insurance information and handle prior authorization processes
  • Maintain accurate and confidential electronic medical records (EMR)
  • Collect co-pays, outstanding balances, and required documentation
  • Keep the reception area clean, welcoming, and organized
  • Coordinate with clinical staff to ensure smooth patient flow and support office operations
Qualifications
  • Previous experience in a medical office or healthcare setting required
  • OB/GYN experience preferred
  • Proficient in electronic health record systems, preferably AthenaOne
  • Strong communication, interpersonal, and multitasking skills
  • High attention to detail and accuracy in administrative tasks
  • Ability to remain calm and efficient in a fast-paced environment
  • High school diploma or equivalent
Benefits
  • Medical, dental, and vision insurance
  • Retirement savings plan with employer match after 1 year of service
  • Paid time off (PTO) and paid holidays

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