Manager, Services Product Management
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Job Description
Job Description:
Job Title: Manager, Services Product Management
Location: Nashville, TN
Department: Products and Engineering - Services
Reports to: Director, Services Product Management
Position Overview
Nextracker is seeking a Manager, Services Product Management to support the expansion and operationalization of our services portfolio-including services that cover the full solar plant lifecycle including design, construction, and operations. This is a high-impact, cross-functional role ideal for someone who thrives at the intersection of product development, service delivery, and customer success.
The ideal candidate has experience in product management, a data-driven mindset, and an ability to partner cross-functionally with Sales, Operations, and Finance to drive solution design and development to maximize benefits both for the customer and Nextracker.
Key Responsibilities
Support the development and lifecycle management of services offerings, including product strategy, go-to-market plans, pricing, and operational execution
Assist in financial planning, forecasting, and margin analysis of service programs
Collaborate with Sales and Business Development to scope service solutions for customer proposals, ensuring feasibility and commercial alignment
Work with Operations and Field Services teams to design efficient delivery models and support infrastructure
Monitor service performance metrics (e.g., gross margin, attachment rates, CSAT), recommend improvements, and help execute change
Lead the development of internal tools, documentation, and training to enable scale and repeatability of services
Track customer feedback and field learnings to inform future services roadmap and improvements
Preferred Qualifications
3-5 years of experience in product management, technical program management, or operations
Renewable energy or hardware/software industry experience is a plus
Bachelor's degree required (technical or business degrees preferred), MBA preferred
Strong analytical, organizational, and communication skills
Familiarity with service contract structures, pricing models, and margin optimization
Proficient in Excel, PowerPoint, and project management tools
Ability to influence cross-functional teams without direct authority
Passion for renewable energy and customer-focused innovation
KPIs and Success Metrics
Service attachment rate and revenue growth
Margin contribution of services offerings
Customer satisfaction (CSAT/NPS) related to service programs
Nextracker offers a comprehensive benefits package. We provide health care coverage, dental and vision, 401(K) participation including company matching, company paid holidays with unlimited paid time off, generous discretionary company bonuses, life and disability protection and more. Employees in certain positions may be eligible for stock compensation. All plans are in accordance with relevant plan documents. For more information on Nextracker's benefits please view our company website at www.nextracker.com.
Pay is based on market location and may vary based on factors including experience, skills, education and other job-related reasons.
At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.
For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.
Nextracker is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Culture is our Passion
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.