IT Business Solutions Manager

We are seeking an experienced and strategic IT Business Solutions Manager to lead the planning, development, and implementation of technology solutions that align with our business goals. This role serves as the primary liaison between business units and the IT department, ensuring that technology initiatives support the organization's strategy and deliver measurable business value.

Key Responsibilities:

• Collaborate with business leaders to identify technology needs and opportunities for process improvement and digital transformation.
• Collaborate with business stakeholders to gather, analyze, and document requirements for new systems, features, and enhancements.
• Work with internal and external development teams to translate business needs into technical solutions, user stories, and acceptance criteria.
• Manage IT solution projects, including scope, timelines, resources, budgets, and risk management.
• Ensure the alignment of IT solutions with enterprise architecture, security policies, and compliance standards.
• Evaluate and recommend new features, technologies, tools, and vendors to enhance operational efficiency and business capabilities.
• Use SQL (or be willing to learn) to independently validate ideas, pull insights, and validate success.
• Provide post-implementation support and continuous improvement for existing systems.
• Develop and maintain strong working relationships with stakeholders across all business functions.
• Develop strategic roadmaps using data and business understanding to guide the planning and implementation of technology solutions that align with the organization's goals and objectives.

Competencies:

• Communication- Excellent verbal and written communication skills including email, PowerPoint and Excel.
• Problem-solving- Naturally inquisitive and analytical, able to approach challenges from multiple perspectives to drive effective solutions and sustain project momentum.
• Ownership- Demonstrates a strong commitment to achieving goals, showing initiative and urgency in meeting delivery milestones and resolving issues.
• Organization- Highly organized and strategic, with a talent for planning and executing both short- and long-term objectives while promoting structure and clarity in team environments.
• Analytical Thinking- Skilled in linking strategic initiatives to measurable financial outcomes, such as ROI and value creation, while evaluating associated risks and benefits.
• Tools- Experienced in applying a variety of project management tools and methodologies to ensure efficient planning, execution, and oversight.
• Use of Technology- Quickly adapts to new technologies, maintains up-to-date technical skills, resolves technical issues effectively, and leverages tools such as Excel and SQL Server to enhance productivity.

Qualifications:

• Prior Experience:

• 5+ years in Program or Product\Project Management

• 2+ years in business analysis

• 2+ years in software delivery or technical delivery role

• Experience in finance preferred

• Education: Bachelor's degree preferred; applicable experience acceptable

Physical Demands:

• Must be able to:
• constantly remain in a stationary position.
• occasionally move about inside the office to access file cabinets, office machinery, etc.
• occasionally lift up to 25 pounds
• frequently operate standard office equipment such as a computer

Work Environment:

• Office environment.
• Occasional travel may be required.

This job description reflects management's assignment of essential functions, and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.

It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.