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AR Billing Spct

vrc-esMilwaukee, Wisconsin
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Job Description

Purpose:

The Accounts Receivable & Billing Specialist plays a vital role within the accounting department by ensuring the accurate and timely processing of customer invoices and payments. This role is responsible for maintaining up-to-date accounts receivable records, resolving billing issues, and supporting financial operations through accurate documentation and communication.

Key Responsibilities:

  • Generate and distribute customer invoices accurately and on time

  • Create and process credit memos as required

  • Post payments in a timely manner and apply cash from bank transfers and check deposits

  • Research and resolve customer billing issues or discrepancies

  • Maintain current and accurate customer contact information in the system

  • Provide customers with invoice copies, proof of delivery (POD), and shipping documentation

  • Process Advance Ship Notices (ASNs) within required timeframes

  • Follow up with customers on past due balances and support collection efforts

  • Assist with internal and external audits as needed

  • Support reconciliations and month-end close processes

  • Perform other ad hoc projects and duties as assigned

Qualifications:

Education:

  • High school diploma or equivalent required

  • Additional accounting coursework or certification preferred

Experience:

  • Minimum of 3 years of relevant experience in accounts receivable, billing, or a related field

Skills & Abilities:

  • Proficiency in Microsoft Office Suite, particularly Excel and Word

  • Strong attention to detail and organizational skills

  • Ability to read and interpret documents such as operating procedures, reports, and manuals

  • Effective written and verbal communication skills

  • Solid mathematical skills including the ability to compute rates, discounts, percentages, and interpret bar graphs

  • Experience with ERP systems or accounting software is a plus

Physical Requirements:

  • Primarily sedentary work involving regular use of a computer and telephone

  • Occasional walking, standing, or light lifting may be required

  • Must be able to communicate clearly by phone and in person

Work Environment:

  • Professional office setting

  • Well-lit, climate-controlled, and equipped with standard office tools and resources