Medical Assistant, ENT - Somersworth

Site: Wentworth-Douglass Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

WDH Head and Neck specialty is located at 361 High Street Somersworth, New Hampshire 03878. Our mission is providing state-of-the-art medical and surgical care for our patients with disorders of the ears, nose, and throat.

Health problems associated with the head and neck can be common and happen at any age. Some of the conditions we treat include:

Nasal and Sinus Disease

Sleep Disorders, Sleep Apnea & Snoring

Allergies

Asthma

Hearing Loss

Chronic Ear Infections

ENT Cancers

Are you ready to bring your talent to this team and join us in moving health care forward?

Job Summary

We are seeking a full-time, 40-hour Medical Assistant to support our team onsite Monday through Friday, 8:00am to 5:00pm.

As true partners to our nurses and providers, our Medical Assistants get the opportunity to work autonomously to the top of their education/certification while also functioning as part of the collaborative team. They will rotate supporting our providers, as this kind of approach will provide the MAs with an opportunity to collaborate, develop skills, gain exposure to different styles, and expand clinical knowledge!

Responsibilities include:

Ensuring efficient patient flow through the office (anticipated visit volume will be on average 25 patients per day)

Assisting during office visits (rooming, examinations, disinfect/sterilize scopes, phlebotomy, procedures, and treatments as directed)

Performing clinically appropriate tasks related to patient panel management (phone calls, test results, prescription refill, prior authorizations, coordination of care, etc.)

Maintaining neat, clean, and safe patient care areas.

Interacting with patients and their families in a professional, friendly manner consistent with their needs.

We do our best to keep all employees in their assigned practices and locations; however, you may also be asked to float to other departments in the WHP system when appropriate and needed during times of staffing shortages/other extenuating circumstances for cross-coverage purposes and to ensure adequate coverage and support.

Qualifications

Required:

• High School diploma/GED

• Either BLS or Annual Manikin training including CPR and AED after 6 months of hire

Additional Job Details (if applicable)

Strongly Preferred:

• Medical Assistant Course or diploma program or a minimum of 1-year professional experience, ENT experience preferred.

• National MA Certification via AAMA, AMT, NHA, or NCCT

Remote Type

Onsite

Work Location

361 High Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.